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Guest Services Supervisor presso HCI SPORTS AND FITNESS LLC

HCI SPORTS AND FITNESS LLC · Bee Cave, Stati Uniti d'America · Onsite

35.360,00 USD  -  41.600,00 USD

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Description


Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, our team is in search of an energetic, service-oriented leader who thrives in a fast-paced work environment to fill our part-time Guest Services Supervisor role. Having a passion for health and fitness is important and customer service experience is a must!


Requirements


In joining our team, you'll be responsible for:

  • Greeting and providing excellent customer service to all HCI members and guests
  • Maintaining extensive knowledge of all sports programs and facility operations; be able to provide this information to members, guests, and visitors
  • Assisting Manager with the training and onboarding of new employees
  • Supervising a team and ensuring cash totals are correct at the end of each shift
  • Monitoring security and visitor access
  • Efficiently fielding phone calls and inquiries about programming
  • Helping with general facility maintenance and upkeep of amenities
  • Providing general administrative and clerical support
  • Receiving and sorting mail and deliveries
  • And more...

To be a great fit, you'll have:

  • Availability to work Saturday and Sunday from 12 pm - 8:15 pm, and Thursday 2 pm - 9:15; must be available to work at least 2 shifts per week
  • Minimum of one year of experience in a reception or related customer service position; six months of supervisor/management experience preferred
  • High school diploma or GED 
  • Excellent verbal and nonverbal communication skills, including the ability to listen and respond appropriately
  • Professional personal presentation
  • Strong work ethic that includes punctuality, organization, and attention to detail
  • Team oriented mindset 
  • Ability to quickly acquire and apply new knowledge and skills and the ability to maintain a friendly, enthusiastic, and positive attitude
  • Willingness to work flexible hours, including weekends and some holidays, as needed
  • Ability to multitask and work well under pressure
  • Effective computer skills

What you’ll get as a member of our team:

  • $17 - 20 per hour, based on experience
  • A complimentary membership to HCI Sports & Fitness
  • A fun work environment on a great team!


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