Counter Sales Warehouse Associate at Gemaire
Gemaire · Winterville, United States Of America · Onsite
- Professional
- Office in Winterville
Duties and Responsibilities
- Interact with internal and outside sales people, vendors and contractors.
- Responsible for showroom merchandising and re-stocking product.
- Assist in resolving customer relations problems with both dealers and end users.
- Complete sales order process for customers with efforts to up-sell associated items.
- Daily loading and unloading of products.
- Receive, inspect and stock all merchandise.
- Verify all items received to items ordered for accuracy.
- Pick and verify orders for customers and prepare orders for shipment as needed.
- Assist with physical inventory and inventory control.
- Appropriate use and maintenance of OF device.
- Provide excellent customer service to external customers.
- Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
- Adhere to all safety requirements relevant to one’s regular job duties.
- Wear appropriate PPE.
- Perform other duties as assigned
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
- Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
- Proven success in sales and providing excellent customer service.
- Strong interpersonal skills including sales, problem solving and customer service.
- Ability to work independently but meet assigned goals and objectives in designated time frames.
- Ability to multitask and work in a fast-paced environment.
- A willingness to learn and grow with our Company.
- Knowledge of Microsoft Office products.
- Proven commitment to customer service and a safe work environment
Preferred Qualifications
- Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.
- Experience in a wholesale HVAC equipment supply house preferred.
- Bachelor’s or associate Degree preferred.
- 6 months Warehouse experience including forklift operation.
- Bilingual (Spanish) preferred.
Work Schedule
Work Schedule Monday through Friday with an occasional Saturday. This position may
require working extra hours on occasion.
Physical Demands Demand Frequency
Sedentary – Lifting 0-10 pounds Frequent
Light Lifting – 10-20 pounds Frequent
Moderate Lifting – 20 to 50 pounds Frequent
Heavy Lifting – 50 to 100 pounds Occasional
Pulling/Pushing, Carrying Frequent
Reaching or working above shoulder Occasional
Walking Constant
Standing Constant
Sitting Occasional
Stooping Occasional
Kneeling Occasional
Repeated Bending Occasional
Climbing Occasional
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Occasional
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Frequent
Other – Talk, Drive, visit customers etc. Occasional
EEO Statement:
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
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