Car Wash IT and Systems Reliability Specialist at JEFF WYLER AUTOMOTIVE FAMILY
JEFF WYLER AUTOMOTIVE FAMILY · Cincinnati, United States Of America · Onsite
- Professional
- Office in Cincinnati
Job Details
Description
513Wash, Our Brand-New Car Wash facility at Colerain Avenue is Hiring!!
New Facility!! New Opportunity!!
We are adding IT and System specialist to our team!!
Role & Responsibilities
Hire an IT / Systems Reliability Specialist whose focus is only on the car wash’s technology and control systems.
Key responsibilities include:
- Monitoring system health: conveyors, timing loops, VFDs, RFID/tag readers, subscription platform
- Responding immediately to issues such as loop or RFID failures, gate/tracking errors
- Maintaining / calibrating sensors, photo-eyes, pulse switches, etc.
- Managing firmware / software updates on VFDs, control PLCs, subscription systems
- Data logging of errors & incidents, analyzing root causes
- Ensuring spare parts / critical components are on hand
- Liaising with vending/tunnel/control vendors & support
- Building preventive maintenance schedules
2. Metrics & Uptime Targets
Set measurable goals:
- Uptime %: e.g. maintain at least 99.5% uptime for subscription systems and tunnel control (i.e. ≤ ~36 hours/year downtime for those systems)
- Mean time to repair (MTTR): target how long it takes to resolve a system issue once detected (e.g. < 2 hours for minor errors, < 24 hours for hardware replacement)
- Mean time between failures (MTBF): how often issues occur; aim to increase this through preventive maintenance
3. Diagnostic & Monitoring Tools
Provide tools so the IT person can quickly detect and often predict failures:
- Real-time alerts (for example, sensors going offline, time drift, RFID read failures)
- Logging & dashboard for key metrics (events per week, error types)
- Remote access / support contracts with vendors
- Redundancy for critical components (spare RFID readers, backup PLC modules, etc.)
4. Preventive Maintenance & Standard Operating Procedures (SOPs)
- Daily / weekly checks of sensors, loops, cleaning photo eyes, checking RFID tag alignment / labels, checking VFD performance
- Maintenance schedule for calibrating pulse switches or replacing worn parts
- SOPs for staff to quickly check & clear minor faults / reset systems
- Documentation: map of sensor locations, wiring, etc.
5. Communication & Escalation
- A clear escalation path: staff report issues → IT person investigates → if hardware/vendor needed, escalate immediately
- Customer communication plan in case of system-wide outage (e.g. subscription gate not working)
Qualifications
* Good team person
* Willing to work shifts
* Able to clear background checks and drug screen
*Previous experience as a IT Specialist in car wash preferred
Apply Now