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Car Wash IT and Systems Reliability Specialist bei JEFF WYLER AUTOMOTIVE FAMILY

JEFF WYLER AUTOMOTIVE FAMILY · Cincinnati, Vereinigte Staaten Von Amerika · Onsite

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Job Details

Job Location:    84-513Wash - Cincinnati, OH
Salary Range:    Undisclosed

Description

513Wash, Our Brand-New Car Wash facility at Colerain Avenue is Hiring!!

New Facility!! New Opportunity!!

 We are adding IT and System specialist to our team!!


Role & Responsibilities

Hire an IT / Systems Reliability Specialist whose focus is only on the car wash’s technology and control systems

Key responsibilities include:

  • Monitoring system health: conveyors, timing loops, VFDs, RFID/tag readers, subscription platform
  • Responding immediately to issues such as loop or RFID failures, gate/tracking errors
  • Maintaining / calibrating sensors, photo-eyes, pulse switches, etc.
  • Managing firmware / software updates on VFDs, control PLCs, subscription systems
  • Data logging of errors & incidents, analyzing root causes
  • Ensuring spare parts / critical components are on hand
  • Liaising with vending/tunnel/control vendors & support
  • Building preventive maintenance schedules

 

2. Metrics & Uptime Targets

Set measurable goals:

  • Uptime %: e.g. maintain at least 99.5% uptime for subscription systems and tunnel control (i.e. ≤ ~36 hours/year downtime for those systems)
  • Mean time to repair (MTTR): target how long it takes to resolve a system issue once detected (e.g. < 2 hours for minor errors, < 24 hours for hardware replacement)
  • Mean time between failures (MTBF): how often issues occur; aim to increase this through preventive maintenance

 

3. Diagnostic & Monitoring Tools

Provide tools so the IT person can quickly detect and often predict failures:

  • Real-time alerts (for example, sensors going offline, time drift, RFID read failures)
  • Logging & dashboard for key metrics (events per week, error types)
  • Remote access / support contracts with vendors
  • Redundancy for critical components (spare RFID readers, backup PLC modules, etc.)

 

4. Preventive Maintenance & Standard Operating Procedures (SOPs)

  • Daily / weekly checks of sensors, loops, cleaning photo eyes, checking RFID tag alignment / labels, checking VFD performance
  • Maintenance schedule for calibrating pulse switches or replacing worn parts
  • SOPs for staff to quickly check & clear minor faults / reset systems
  • Documentation: map of sensor locations, wiring, etc.
  •  

5. Communication & Escalation

  • A clear escalation path: staff report issues → IT person investigates → if hardware/vendor needed, escalate immediately
  • Customer communication plan in case of system-wide outage (e.g. subscription gate not working)

Qualifications


* Good team person

* Willing to work shifts

* Able to clear background checks and drug screen

*Previous experience as a IT Specialist in car wash preferred

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