Director of Aftermarket Sales at Mid-Continent Instruments and Avionics

WHO WE ARE…

Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. 

THE POSITION…

As the Director of Aftermarket Sales, you will be responsible for managing revenue growth and customer satisfaction, along with business development of the Aftermarket sales and support markets. You’ll cultivate new and maintain existing relationships with the best customers from all over the world – from general and business aviation. To be successful in this role, you’ll need experience developing service and product programs. You’ll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. 

THIS POSITION MAY BE FOR YOU IF…

• You have a bachelor’s degree in business administration or related field.
• You have a minimum 5 years direct supervision experience with strong leadership abilities.
• You have a minimum 10 years aviation experience required with business development, customer support or program management.
• You have comprehensive knowledge of the aviation aftermarket ecosystem (spare, repairs, MRO, support services).
• You have strong analytical, negotiation and marketing skills.
• You have hands-on experience with CRM software.
• You are proficient with Microsoft Office.
• You have strong attention to detail.
• You are organized, focused, and results oriented.
• You are a problem solver with critical thinking and prioritizing skills.
• You have excellent verbal, written, and interpersonal communication skills.

WE WOULD REALLY LIKE IT IF… (but it’s not a deal breaker)…

• You have FAA A&P and/or Pilot’s license. 

WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT…

• Develop and cultivate customer service to drive increased sales and expand repair and overhaul services; maintain credibility with customers in key markets 
• Coach, develop, motivate, and mentor direct reports
• Use effective sales strategies and competitive intelligence to analyze industry trends
• Identify opportunities and present strategic ideas for acquiring new services
• Negotiate and administer long-term contracts and agreements to establish positive, long-term partnerships and programs
• Plan, coordinate, manage, and direct operations and functions using sound business and management principles, judgments, and decision-making
• Collaborate with cross-functional teams to meet customer requirements
• Travel up to 50 - 70% annually to meet business needs

WE ARE ONE OF THE PLACES TO WORK…

• We promote an environment where you can excel in your career while still maintaining a healthy work-life balance.
• Our facility is climate controlled, clean, organized and safe. We operate in a professional, light manufacturing environment.
• We foster a friendly and inclusive workplace in which all employees feel valued, respected, and accepted.
• We are all on the same team. We communicate well with one another.
• We believe anything worth doing is worth doing right – every time.
• We have a flat organizational structure which allows for improved collaboration, easier decision-making, and effective communication between leadership and employees.
• We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives and other employee appreciation events.
• We have a small company feel even though we’re doing big things!

This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required.