Deputy Project Manager at MKS2 Technologies
MKS2 Technologies · Emmitsburg, United States Of America · Onsite
- Professional
- Office in Emmitsburg
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Job Title: Deputy Project Manager
Location: Emmitsburg, MD 21727
Clearance Level: Public Trust (Background Investigation Required)
Company: MKS2
Overview:
MKS2 is seeking a skilled and motivated Deputy Project Manager to lead a team supporting FEMA’s National Disaster & Emergency Management University (NDEMU). This role focuses on delivering high-quality administrative support and customer service to a diverse group of stakeholders including federal, state, tribal, and local jurisdictions, as well as organizations like the American Red Cross.
The position centers around FEMA’s Independent Study (IS) Program, which offers free, on-demand emergency management training through downloadable and web-interactive formats. With annual enrollments ranging from two to three million, the IS curriculum is rapidly expanding, and this role is critical to ensuring its continued success.
Responsibilities:
- Lead and manage a team providing administrative and customer service support for FEMA’s NDEMU stakeholders.
- Oversee project execution, ensuring alignment with FEMA’s training and technical assistance goals.
- Coordinate with internal and external partners to support the delivery and expansion of the IS Program.
- Monitor project performance, resolve issues, and ensure stakeholder satisfaction.
- Communicate effectively with team members and stakeholders to provide updates and address concerns.
- Ensure compliance with federal records management laws and regulations.
Required Qualifications:
- 3 years of experience in project management or a related field
- Ability to manage tasks, track progress, and handle administrative aspects of program management
- Strong verbal and written communication skills to interact with team members and the government
- Ability to assist in identifying issues and finding solutions
- Be computer-literate with Microsoft software such as Word, Excel, and Outlook
- Experienced in providing courteous customer support at a distance via telephone, email and the internet
- Ability to Work collaboratively with others and support the Project Manager in various tasks
Desired Qualifications:
- Customer service experience
- FEMA experience
- Microsoft SQL Server 2000 database experience
- FEMA NDEMU Independent Study Database System (ISDBS) software experience
- Familiarity with Federal records management laws and regulations
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
