Server - Part Time at Maplewood Senior Living

Reports To:  Culinary Services Director

Summary:  The Dining Room Server plays an integral role in delivering an outstanding customer experience for residents and guests. The Dining Room Server is responsible for assisting in the set-up, service, and cleaning of the dining room (s) and in ensuring the dining experience is enjoyable, timely, and engaging for residents and guests.

Essential Functions:

Job Duties:

• Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
• Assures that residents are comfortable, engaged, and catered to in the dining room (s).
• Performs all assignments prior to the dining room (s) opening.
• Assists with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services Director.
• Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.
• Assures snack area (s) are properly stocked and kept tidy and clean.
• Assists in keeping dining room (s) clean and properly arranged for residents.
• Performs assignments after dining room (s) closes and ensures the room (s) is ready for the next meal.
• Engages with tours and the sales team to offer the best possible first impression.
• Develops and maintains a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.
• Complete monthly in-service education hours as required by state specific regulations and company policies.
• Performs others tasks as assigned by the Culinary Services Director, Chef on Duty, or Department Heads.

Compliance & Safety

• Follows emergency procedures and seeks immediate assistance when needed.
• Understands safety practices and procedures associated with the kitchen and dining room (s).
• Understands community fire plan and evacuation procedures.
• Ensures the dining room (s) is free of potential safety hazards.

Education/Experience/Licensure/Certification

• High school diploma or equivalent.
• Experience and passion in working with seniors.
• Experience working in assisted living or another long term care setting preferred.