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Server - Part Time en Maplewood Senior Living

Maplewood Senior Living · Southport, Estados Unidos De América · Onsite

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Reports To:  Culinary Services Director

Summary:  The Dining Room Server plays an integral role in delivering an outstanding customer experience for residents and guests. The Dining Room Server is responsible for assisting in the set-up, service, and cleaning of the dining room (s) and in ensuring the dining experience is enjoyable, timely, and engaging for residents and guests.

Essential Functions:

Job Duties:

  • Provides outstanding customer experience for residents and their loved ones, as well as other visitors to the community.
  • Assures that residents are comfortable, engaged, and catered to in the dining room (s).
  • Performs all assignments prior to the dining room (s) opening.
  • Assists with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services Director.
  • Understands the daily menu and how food is prepared before each meal and is able to answer questions related to the menu.
  • Assures snack area (s) are properly stocked and kept tidy and clean.
  • Assists in keeping dining room (s) clean and properly arranged for residents.
  • Performs assignments after dining room (s) closes and ensures the room (s) is ready for the next meal.
  • Engages with tours and the sales team to offer the best possible first impression.
  • Develops and maintains a good working rapport with teammates and associates in other departments to ensure that the dining experience is of the highest quality for residents and guests.
  • Complete monthly in-service education hours as required by state specific regulations and company policies.
  • Performs others tasks as assigned by the Culinary Services Director, Chef on Duty, or Department Heads.

 

Compliance & Safety

  • Follows emergency procedures and seeks immediate assistance when needed.
  • Understands safety practices and procedures associated with the kitchen and dining room (s).
  • Understands community fire plan and evacuation procedures.
  • Ensures the dining room (s) is free of potential safety hazards.

Education/Experience/Licensure/Certification

  • High school diploma or equivalent.
  • Experience and passion in working with seniors.
  • Experience working in assisted living or another long term care setting preferred.
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