Jr. Quality Assurance Coordinator at Franklin Sports, Inc.

JR. QA COORDINATOR                                 Non-exempt

Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for athletes of all ages. Whether our job is designing a product for a World Series MVP or a child enjoying their first swings of the bat, we are dedicated to make sports inspiring, fun and accessible for all. Every day, we collaborate to bring innovation and quality craftsmanship across the world of sport. We are proud of our partnerships with Major League Baseball, Major League Soccer, the National Basketball Association, the National Football League, the National Hockey League, the National Women’s Soccer League, the Women’s National Basketball Association, the Pro Volleyball Federation, USA Pickleball, and Hasbro’s Nerf brand — all of which bring energy, strength, and joy to our products. We are family owned and family driven. To join Franklin Sports is to join the #FranklinFam.

What you will do:

The Jr. QA Coordinator plays a vital role in supporting the day-to-day operations of a fast-paced and collaborative Quality Assurance department. This role, will play a key part in keeping our QA operations running smoothly, handling everything from inspection review and vendor setup to sustainability initiatives and customer service coordination.

The Jr. QA Coordinator will be involved in a wide variety of tasks, including reviewing Memphis Inspection Reviews/Rejections, supporting corporate social responsibility, handling the RFID program, processing invoices, and assisting with new vendor onboarding. This role supports a quality-driven environment and will allow someone to expand their knowledge in sustainability and compliance.

The ideal candidate is detail-oriented, organized, strong Windows office skills and eager to contribute to a quality-driven environment. A willingness to learn about sustainability practices, along with relevant education and/or prior work experience, is essential for success in this role. 

The position is in our headquarters in Stoughton, MA with a hybrid office option and will report and will report to the Manager, QA Corporate Social Responsibility.

#FranklinFamily

IN MORE DETAIL, YOU WILL:

• Review Memphis Inspection reports and issue rejection reports if needed
• Track all social compliance documents and obtain new documents upon expiration
• Organize CSR documents in Teams
• Assist the new vendor set up process
• Handle inquiries from Customer Service Department/Sales Teams regarding ESG requests, and provide back up for QA customer service inquiries
• Assist updating and uploading Vendor Manual and Corporate Social Responsibility Manual and keep the change log up to date
• Process all Quality Dept invoices, and keep QA test charge grid up to date
• Upload audits/testing per retail customer program requirements such as Hasbro and Academy
• Assisting with the RFID Radio Frequency Identification (RFID) technology Program
• Assist with regulatory EPR reporting
• Assist in maintaining FSC/How2Recycle/ packaging data accuracy in internal systems
• Assist with social and sustainability long-term projects
• Other tasks as assigned

WHO YOU ARE:

• Associate or bachelor’s degree required, ideally with focus in Environmental Science, Sustainability, Environmental Policy, Social Responsibility, or Business Administration with ESG or CSR focus 
• 0 - 2+ years of experience in CSR role in the consumer product industry

WHAT YOU HAVE DONE/ESSENTIAL TO THE ROLE:

• Passion for sustainability and ethical business practice
• Must be detailed oriented with strong organizational and problem-solving/critical skills
• Ability to coordinate multiple tasks and set priorities in a fast-paced environment
• Good knowledge of Word, Excel, PowerPoint, and Outlook
• Strong written and verbal communication skills and close follow ups
• Able to deal with different personalities and cultural understanding
• Ability to work well under pressure and able to work cross functionally with all levels in the organization and with outside vendors and clients
• Ensure ESG reporting deliverables meet internal and external deadlines

Level of Responsibility:  

Interact regularly with internal and external parties, present information for decision making to manager

Supervisory Responsibilities:

This position does not supervise employees

If you are interested in joining the #FranklinFamily, please apply.  

We also want to share with you our benefits at a glance:

• Employee Discounts
• 401K with immediate participation and a 1% match, a retirement 401(K) match of 3% safe harbor match, plus a potential profit-sharing retirement contribution of 1% after a full calendar year of employment 

After 30 Days Waiting Period: 

• 20 days PTO program/10 Paid Holidays (prorated)
• Health, Dental, Vision Insurance
• Company Paid AD&D and Life Insurance (3 times Base Salary)
• Voluntary Life and AD&D Insurance
• Company Paid Short- and Long-Term disability plans
• Flexible Spending with $660 Carry Over option and Dependent Care Account Plans
• Employee Life Assistance Plan and Identity Theft Protection Support
• Tuition Reimbursement after waiting period

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit/stand; use hands or fingers to handle or feel; reach with hands and arms; and talk and hear. Based on the nature of this role, specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Occasionally the employee needs to be reviewing and testing a product including the physical aspect of testing toys or games in our facility. Lifting of up to 10 pounds on occasion is required

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Franklin Sports is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.