Homeoffice Senior Coating Advisor at Hempel

Senior Coating Advisor

Location: Pilar, Argentina
Department: Technical Services
Travel Requirement: Up to 80% (domestic and international)

Do you dream of working in a fast-paced environment where your initiative drives success? Are you ready to help us expand across countries, continents, and product categories?

Hempel is seeking an experienced and technically skilled Senior Coating Advisor to join our Technical Services team in Argentina. In this customer-facing role, you will provide expert support during coating projects to ensure specifications are met, application is executed correctly, and quality standards are upheld. You’ll serve as a trusted advisor for our customers and an essential technical resource for internal teams.

What you need to be successful in the role:

1. On-Site Project Execution & Technical Compliance

• Oversee coating projects from start to finish, ensuring application follows Hempel specifications, technical standards, and industry best practices

• Fulfill assigned projects in accordance with Work Orders and Hempel’s operating procedures

• Monitor and document compliance with agreed painting specifications, including surface preparation and environmental conditions

• Conduct coating condition surveys (onshore and offshore) as required

2. Customer Support & Relationship Management

• Serve as the primary technical point of contact for customers during project execution

• Advise on the correct use of Hempel products and systems using up-to-date technical documentation (Product Data Sheets, application instructions, etc.)

• Provide technical support pre- and post-sales, including on-site assistance, troubleshooting, and equipment/product recommendations

• Deliver customer training on product features and application methods when required

• Monitor and resolve recurring customer issues to ensure long-term satisfaction

3. Reporting, Documentation & Communication

• Maintain timely and professional reporting (e.g., Progress Reports, paint inventory, equipment status) in alignment with Hempel SoPs

• Communicate work progress and raise any deviations or non-conformities in writing, along with preventive or corrective action plans

• Support claim-handling processes and contribute to resolution with technical input

• Use Hempel’s digital tools and platforms efficiently for project tracking, documentation, and communication

4. Inventory, Equipment & Compliance

• Monitor and report paint consumption and inventory status throughout the project

• Ensure proper use, calibration, and maintenance of all technical service equipment

• Follow Hempel’s Coating Advisor Safety Handbook and all site-specific HSE procedures

• Use all required PPE and ensure it is in good working condition

• Comply with corporate procedures for timesheets, expense reports, equipment tracking, and training

Qualifications and Experience

• Applications must be submitted in English to be considered for this role

• Minimum 2 years of experience as a Coating Advisor in a technical service role

• FROSIO or NACE certification is mandatory

• Strong knowledge of the paint and coatings industry

• Proficient in English (spoken and written); Portuguese is a plus

• Technologically proficient and comfortable using digital reporting tools

• University degree in Chemistry or related field is a plus

• Completion of required internal training as outlined in Hempel's Group Training Policy

Key Competencies

• Planning and organization

• Customer orientation and service mindset

• Strong communication skills

• Analytical thinking and problem-solving

• Self-management and initiative

• Flexibility and availability to travel (up to 80%)

• Team collaboration and positive, professional attitude

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.