Homeoffice Senior Coating Advisor presso Hempel
Hempel · Pilar, Argentina · Remote
- Professional
Senior Coating Advisor
Location: Pilar, Argentina
Department: Technical Services
Travel Requirement: Up to 80% (domestic and international)
Do you dream of working in a fast-paced environment where your initiative drives success? Are you ready to help us expand across countries, continents, and product categories?
Hempel is seeking an experienced and technically skilled Senior Coating Advisor to join our Technical Services team in Argentina. In this customer-facing role, you will provide expert support during coating projects to ensure specifications are met, application is executed correctly, and quality standards are upheld. You’ll serve as a trusted advisor for our customers and an essential technical resource for internal teams.
What you need to be successful in the role:
1. On-Site Project Execution & Technical Compliance
Oversee coating projects from start to finish, ensuring application follows Hempel specifications, technical standards, and industry best practices
Fulfill assigned projects in accordance with Work Orders and Hempel’s operating procedures
Monitor and document compliance with agreed painting specifications, including surface preparation and environmental conditions
Conduct coating condition surveys (onshore and offshore) as required
2. Customer Support & Relationship Management
Serve as the primary technical point of contact for customers during project execution
Advise on the correct use of Hempel products and systems using up-to-date technical documentation (Product Data Sheets, application instructions, etc.)
Provide technical support pre- and post-sales, including on-site assistance, troubleshooting, and equipment/product recommendations
Deliver customer training on product features and application methods when required
Monitor and resolve recurring customer issues to ensure long-term satisfaction
3. Reporting, Documentation & Communication
Maintain timely and professional reporting (e.g., Progress Reports, paint inventory, equipment status) in alignment with Hempel SoPs
Communicate work progress and raise any deviations or non-conformities in writing, along with preventive or corrective action plans
Support claim-handling processes and contribute to resolution with technical input
Use Hempel’s digital tools and platforms efficiently for project tracking, documentation, and communication
4. Inventory, Equipment & Compliance
Monitor and report paint consumption and inventory status throughout the project
Ensure proper use, calibration, and maintenance of all technical service equipment
Follow Hempel’s Coating Advisor Safety Handbook and all site-specific HSE procedures
Use all required PPE and ensure it is in good working condition
Comply with corporate procedures for timesheets, expense reports, equipment tracking, and training
Qualifications and Experience
Applications must be submitted in English to be considered for this role
Minimum 2 years of experience as a Coating Advisor in a technical service role
FROSIO or NACE certification is mandatory
Strong knowledge of the paint and coatings industry
Proficient in English (spoken and written); Portuguese is a plus
Technologically proficient and comfortable using digital reporting tools
University degree in Chemistry or related field is a plus
Completion of required internal training as outlined in Hempel's Group Training Policy
Key Competencies
Planning and organization
Customer orientation and service mindset
Strong communication skills
Analytical thinking and problem-solving
Self-management and initiative
Flexibility and availability to travel (up to 80%)
Team collaboration and positive, professional attitude
Application due
2025-11-14Seniority Level
AssociateJob Functions
Quality AssuranceIndustry
Chemicals
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.
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