- Professional
- Office in Bengaluru
- Radical customer centricity
- Ownership-driven culture
- Keeping everything simple
- Long-term thinking
- Complete transparency
What you’ll be doing
- Gather and prioritize key questions from product, design, engineering and product marketing teams.
- Plan and conduct practical, impactful research throughout the entire product cycle from inception to completion, to answer the questions posed above and driving impact.
- Gather insights about customers from a variety of research methods, including in-depth interviews, usability studies, diary studies and surveys etc.
- Analyze qualitative and quantitative results and convey relevant insights to the appropriate stakeholders in the most engaging and actionable manner.
- Work closely with product teams to help them use research insights to make Groww better.
- Actively seek opportunities for expanding capacity or optimising workflow with AI product and tools.
- Work closely with analytics and data-science to tell a cohesive story about our product.
- Act as an internal evangelist for customer and product research.
What you should have
- 2-4 years of industry experience in driving UX research at product teams.
- Experience with qualitative and quantitative data collection and analysis for generative and evaluative research.
- Experience managing projects involving cross-functional teams
- Excellent research execution skills including scoping, moderation, analysis and synthesis.
- Strong collaboration and communication skills
- Strong story-telling skills and an ability to frame insights into compelling narratives
- Familiarity with developing or using product / marketing frameworks to align cross-functional teams.
- Experience of working independently with minimal supervision.
- Experimenting with various tools, AI to unlock new use-cases in workflow.
- Willingness to roll up your sleeves and perform a wide variety of research-related tasks, including recruiting participants, liasioning with agencies, partnering with various teams to collaborate on projects.