Regional Manager at Title Resources Group

About us

Title Resources Group – the underwriter built for the real estate industry – is one of the nation’s largest and fastest growing title insurance underwriters.  TRG serves title insurance agents in 37 states and the District of Columbia.  With a mission to provide knowledgeable and responsive underwriting solutions, TRG is dedicated to growing lifelong relationships and maintaining quality through integrity and financial stability.  

Role

TRG is currently seeking a Regional Manager to drive pipeline growth, new client procurement, and serve as the primary relationship manager for title agents. This person will play a key role in providing customer service and interfacing between title agents and our agency and underwriting team.  

Job Functions:  

• Develop, manage and maintain relationships with title agents within your designated territory
• Identify, evaluate and manage a pipeline of attractive prospective customers
• Successfully convert prospective customers into new revenue producing customers 
• Oversee agent activity, review financials and be responsible for monitoring and documenting agent performance
• Develop and execute sales strategy by leveraging best practices and proven techniques
• Collaborate with internal marketing team to develop / tailor content to support efforts and ensure materials are kept up to date / accurately reflect TRG’s value proposition 
• Coordinate and provide training and education to title agents and their customers
• Strive to become a “true partner” by continuing to add value when and where possible
• Ensure a high level of customer satisfaction through timely responses to questions and concerns
• Effectively interface between title agents, sales team and underwriting team 
• Visit, in person and electronically, with title agent customers to meet new stakeholders / continue to nurture existing relationships and build wallet share
• Ensure all policies and procedures are followed 
• Manage an active schedule, effectively juggling multiple priorities and relationships
• Stay abreast of relevant news and / or events affecting customers and potential customers
• Perform business planning, documentation and reporting as required
• Manage, coach, and support the sales team to ensure goals are met and best practices are followed

Job Qualifications

• A Bachelor’s degree in Business or Finance required; MBA is preferred
• 10 years of experience in the Title Industry required with a minimum of 5 years at management level
• Demonstrated ability to provide thoughtful and effective counsel on business issues 
• Strong executive communication and influencing skills and customer service attitude
• Clear results orientation and intense focus on achieving both short- and long-term goals 
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
• Microsoft Office proficient

Location: This position will cover the states of Texas, Oklahoma, Louisiana, and New Mexico. Travel will be necessary.