- Junior
- Office in New York
Location: New York,New York,United States
Our Company:
Founded in 1971, IBISWorld is a global company that provides trusted industry research on thousands of industries and category data for purchasing professionals.
Our mission is simple: provide and scale valuable, actionable data to the largest and most influential enterprises worldwide. To accomplish that mission, we’ve cultivated a positive, inclusive culture where people are passionate about their work and are surrounded by other kind, intelligent achievers.
IBISWorld’s biggest strength has always been people power. With offices in Melbourne, New York, Los Angeles, London, and Frankfurt, our success has created abundant opportunities for the best and brightest to bring new ideas and fresh perspectives.
We’re looking to grow our international team. If you share our mission, we would love to learn more about you.
The Role:
Sales Support Analyst: joining our global Revenue Operations team. Reporting directly to the Revenue Operations Manager (based in NYC), you will play a key role in supporting our Sales and Client Services teams through lead management, data quality, reporting, and process support.
This is an exciting opportunity for a detail-oriented, organized professional who thrives in a fast-paced, high-growth environment. The ideal candidate is a proactive self-starter with strong communication skills and a passion for data integrity and operational excellence.
What You’ll Do:
Lead Management & Sourcing
Qualify, manage, and direct inbound leads in Salesforce
Monitor and review multiple lead sources to ensure timely distribution to Sales and Client Services
Data Quality & Administration
Champion data integrity and quality within Salesforce
Process account requests, transfers, and merges
Create, maintain, and monitor revenue and KPI dashboards and reporting
Revenue & GTM Team Support
Develop a deep understanding of Sales and Client Services business rules and processes
Maintain monthly revenue and activity metrics reporting in Salesforce
Assist with onboarding new hires
Provide ad-hoc support and reporting as needed
What You’ll Bring:
Bachelor’s degree (preferred)
Salesforce experience (required)
Strong communication and customer service skills
Ability to prioritize and manage multiple projects simultaneously
Exceptional attention to detail and organizational skills
Analytical mindset with curiosity for discovering trends in data
Proficiency in Excel and PowerPoint for data analysis and reporting
Positive, proactive, “can-do” attitude with initiative and follow-through
Ability to work both independently and collaboratively in a professional environment
Compensation: 65-75K
EQUAL OPPORTUNITY EMPLOYER
IBISWorld is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
If you are an individual with disabilities who needs accommodation or if you are having difficulty using our website to apply for employment, please email [email protected] for assistance.
