Security Officer ($19.00/Hr.) at 1-800-FLOWERS.COM, INC

POSITION SUMMARY

The EHSS Officer is responsible for protecting employees, property, and company assets by monitoring security systems, including CCTV, access control, and dispatch operations, as well as conducting physical patrols. This role responds to all safety and security-related calls, investigates incidents, and prepares detailed reports on findings. The officer collaborates with internal departments on safety and security events and works closely with Human Resources and Legal to ensure compliance with company policies and procedures.

Working Schedule: Friday, Saturday, Sunday, Monday, 5pm-3am. OT as needed!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Candidate must be able to perform these essential job duties, with or without accommodation. Other duties, assignments and specific projects may be assigned at the direction of executive management.

• Patrol Duties - conducting routine patrols on the premise to deter theft, vandalism, or other criminal activities.
• Respond to calls/incidents for assistance from departments on campus.
• Access Control - entry/exit points and Surveillance Monitoring operating CCTV systems
• Incident Response and Investigation – respond to and document safety incidents, near misses, security breaches, alarms, and suspicious behavior.
• Respond to alarm calls on campus while communicating to emergency services.
• Respond and provide medical assistance to all medical emergencies and administer First Aid/CPR
• Report Writing - documenting safety/security incidents, observations, and daily logs.
• Maintains situational awareness, focus and responsive readiness in a dynamic environment.
• Safety Inspections – inspect facility, equipment, and work practices to ensure compliance.
• Emergency Preparedness – respond to alarms, evacuation drills, first aid readiness, and communicating with emergency services.
• Coordinates with Emergency Services and Law Enforcement to ensure timely response and effective communication during incidents and routine operations.
• Other duties as assigned.

COMMUNICATION

This position requires the use of professional customer service skills while greeting and giving directions to customers and issuing visitor badges, while enforcing the Corporate Identification Badge procedure.

• Strong Communication Skills – verbal and written
• Maintain clear and effective communication across teams and departments.
• Address and resolve issues of concerns raised by associates and stakeholders.
• Collaborate with team and EHSS Supervisor to support cross-departmental cooperation and accountability.
• Promote consistent EHSS practices across the site.
• Support the implementation of strategic initiatives through teamwork and collaboration.

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