Catering Sales Manager at SPIRE Hospitality

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.  We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

As a Catering Sales Manager, you will play a pivotal role in driving event sales and ensuring exceptional guest satisfaction. Your primary responsibility is to manage accounts, solicit new and repeat business, and coordinate catering events to meet and exceed revenue goals. You will be instrumental in creating seamless event experiences while working closely with clients and internal teams to ensure outstanding service.

Essential Job Functions: 

• Deliver best-in-class service to our guests with engagement and thoughtfulness
• Proactively solicit new and repeat catering business to achieve or exceed revenue targets
• Manage and prepare proposals, contracts, and Banquet Event Orders (BEOs), ensuring accurate processing and distribution to relevant departments
• Coordinate with clients to finalize event details, including menu selections, seating arrangements, and special requests
• Conduct site inspections with potential and existing clients, showcasing our exceptional event spaces and services
• Work closely with the culinary and banquet teams to ensure seamless execution of events
• Represent the hotel at networking events, trade shows, and hospitality association meetings such as Greater Birmingham CVB.
• Maintain organized client files, track account information, and handle correspondence efficiently.
• Resolve any guest concerns related to pricing, menu descriptions, banquet facilities, guarantees, and seating charts.
• Respond to all assigned leads within two business days and all communication within one business day.

Physical Demands: 

• Ability to sit for long periods of time
• Ability to exercise judgement in evaluating situations and making sound decisions

Qualifications:

Education:

• College degree preferred.

 Experience:  

• Two years Hospitality convention Service experience preferred
• Confident utilizing MS outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ, Maestro

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans