Director of Professional Services at Puyallup Tribal Health Authority

Description

Join Our Team as Director of Professional Services – Lead, Inspire, Transform Care! 

Location: Puyallup Tribal Health Authority | Tacoma, WA 

Schedule: Full-Time, Exempt

Hiring Range: $120,000.00 - $150,000.00 per year

Position Close Date: October 9, 2025

Are you a visionary healthcare leader ready to make a meaningful impact? Puyallup Tribal Health Authority (PTHA) is seeking a Director of Professional Services (DPS) to oversee and elevate our medical and professional services departments. This is an extraordinary opportunity to lead a culturally vibrant, community-focused tribal health clinic that prioritizes wellness, respect, and high-quality patient care. 

What You’ll Do:

As Director of Professional Services, you will be the driving force behind daily operations across multiple departments, including nursing, medical social work, medical assistants, wellness and community health, lab, radiology, and provider scheduling. You’ll partner with an interdisciplinary team to:

• Develop and implement systems that enhance the quality, efficiency, and coordination of care.
• Supervise, mentor, and empower staff while fostering a positive and inclusive work culture.
• Oversee budgets, optimize resource utilization, and collaborate with Patient Accounts to maximize revenue and ensure compliance.
• Lead wellness initiatives, tribal health days, and other community-focused programs.
• Ensure regulatory compliance and best practices across all departments, including AAAHC, ACGME, and IHS standards.

What You Bring:

• Bachelor’s degree in Nursing (Master’s in Business, Healthcare Administration or Nursing preferred)
• Active WA State RN license
• 7+ years of healthcare leadership experience, including supervising interdisciplinary teams
• Strong experience managing budgets and healthcare accreditation processes
• Proficiency with Electronic Health Records and Microsoft Office Suite
• Cultural sensitivity, respect, and commitment to serving Native communities

Why PTHA?

We are more than a clinic — we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning.

• Work in a mission-driven, accredited organization
• Serve a close-knit patient population in an urban reservation setting
• Enjoy opportunities for professional development and training
• Experience a strong support system and inclusive team culture

Perks of the Role:

• Make a Real Impact – Connect patients with timely, life-changing care
• Meaningful Mission – Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community
• Competitive Compensation – Receive a fair salary that reflects your expertise and the impact of your work
• Supportive Team Culture – Join a collaborative and inclusive  environment where respect and ethics are core values
• Cultural Enrichment – Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity
• Stability & Impact – Be part of a long-standing, accredited institution that plays a vital role in community health and development

PTHA Employee Benefits:

• Supportive environment that values a healthy work/life balance
• Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date)
• (13) annual leave (vacation) days + (13) annual sick leave days
• (18+) annual paid holidays including a birthday holiday
• 401(k) with annual profit-sharing contributions after (2) years of service
• Life and AD&D insurance coverage
• Have student loans? PTHA is an approved loan repayment site for various student loan programs

If you are a compassionate, strategic leader who thrives in a dynamic healthcare setting and is passionate about community health, we want you to join our team!

Apply Today for the Director of Professional Services – Help us shape the future of tribal health care at PTHA!

In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.