Warehouse Operations Manager at Goodwill Greater New York and Northern New Jersey

Position Title: Warehouse Operations Manager          Location: South Hackensack, NJ 

Lead with Good Purpose 

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have built a purpose driven brand through our nearly thirty stores, outlets, donation centers and e-commerce operations across New York and Northern New Jersey. Our donated goods retail operations (DGR) proudly funds our collective mission to empower individuals with disabilities and other barriers to employment to gain independence through the power of work.  If you’re a logistics master passionate about innovating with purpose, loves a good treasure hunt and want to have positive impact, then we want to hear from you! Bonus if you’re into maximizing square footage and drawing space utilization plans.

We’re on the hunt for our next Warehouse Operations Manager. This individual is responsible for leading the daily operations of our South Hackensack warehouse, ensuring production goals are met, warehouse processes are streamlined, and the team is executing at a high level to support the retail network. This role also oversees the production of salvage programs, as well as waste reduction initiatives within the warehouse. The ideal candidate is hands-on, data-driven, and focused on delivering operational efficiency, speed, and safety while maximizing the impact of every donation. 

The Awesome Things You’ll Do 

• Oversee day-to-day operations of the South Hackensack warehouse to ensure high efficiency, accuracy, and productivity
• Execute salvage program within the warehouse, ensuring production goals are hit
• Ensure smooth coordination between warehouse operations and the retail network by maintaining accurate, timely, and consistent inventory flow
• Partner closely with the logistics team to ensure accurate, on-time deliveries to retail locations, supporting revenue and customer experience
• Manage and schedule warehouse staff based on operational needs, while fostering a high-performing, mission-driven team culture
• Maintain a strong focus on safety, speed, and continuous improvement throughout all warehouse functions
• Utilize inventory systems and reporting tools to drive accuracy, streamline workflows, and support operational decisions
• Apply lean principles and continuous improvement practices to identify inefficiencies and improve warehouse performance
• Ensure all donations are properly sorted, processed, and utilized to support the organization's mission and minimize waste
• Track performance metrics and production goals, ensuring targets are consistently met or exceeded

The Experiences, Skills and Perspectives You’ll Bring 

• 2+ years of experience in warehouse operations or logistics; retail or nonprofit warehouse experience preferred
• Hands-on leadership style with a focus on team development, accountability, and operational excellence
• Experience with inventory management systems and warehouse technologies
• Strong analytical and problem-solving skills with the ability to use data to improve performance
• Knowledge of lean operations, continuous improvement, and warehouse best practices
• Ability to work in a fast-paced, high-volume environment with shifting priorities
• Passion for mission-driven work and maximizing social impact
• Bachelor’s degree in Business, Operations, Supply Chain, or related field preferred (or equivalent experience)

 Our Must Haves 

• Proven work ethic with the utmost integrity 
• Leads by example and inspires others to do the same 
• Understands and can manage safety policies, culture and behavior change
• Passionate, Empathetic, Grounded and Open Minded 
• Effective written and verbal communication skills 

 What We Offer 

• Proposed hiring range of $80,000 to $88,000  
• Generous Time off policy to use when you need it 
• Health, wellness and financial resources to help you achieve our personal goals  
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance 
• Retirement matching programs and contributions 
• Transit and commuter benefits 

You bring the Good in Goodwill  

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!  

If you need assistance with your application please reach out to [email protected]