Concierge at New Albany Country Club
New Albany Country Club · New Albany, United States Of America · Onsite
- Office in New Albany
The Concierge at New Albany Country Club will be responsible for providing exceptional customer service to members and guests.
Responsibilities:
- Greet and assist members and guests upon arrival
- Answer incoming calls and address inquiries
- Coordinate transportation services for members
- Coordinate our private dining room rentals for meetings and meals
- Provide information about club services, amenities, and events
- Organize and complete daily reports
- Coordinate dining reservations and manage online registration for member events
- Coordinate and bill on-site member services as well as those provided by preferred vendors
- Track inventory of print marketing materials and create information packets
- Review and edit marketing materials for print and digital use
- Courteous initiation and direction of all inbound calls
- Other duties as assigned
Requirements:
- Previous hospitality customer service experience
- Previous office administration experience
- Excellent interpersonal, verbal, and written communication skills
- Detail-oriented
- Ability to work in Microsoft Excel, Outlook, Word
- Ability to multi-task in a fast-paced environment and remain calm under pressure
- Must be able to work some evenings, weekends, and holidays
Benefits:
- Competitive hourly compensation of $18.00 - $20.00 paid bi-weekly
- Health, Dental, and Vision are available upon the first day of employment
- 401k plan with company match
- Free employee meals and parking
- Employee longevity program
- Vacation, sick, and personal days
About the Company:
New Albany Country Club is a prestigious establishment located in New Albany, OH. We pride ourselves on delivering a high-quality experience to our members and guests.
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