Workforce Development Case Manager (Women's Campus) at Phoenix Rescue Mission

Description

We transform lives.

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing with hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant-leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another and we strive toward excellence together as a certified Best Christian Workplace. At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it?

WHO WILL LOVE THIS JOB 

• An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air.
• A highly empathetic person, you find joy in connecting with people and showing compassion to them as they seek help.
• An excellent communicator, you know how to effectively coordinate the activities of others and provide enough instruction so they are successful.
• A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

YOUR TOP RESPONSIBILITIES

• You will support clients preparing for the workforce through education, training, and job readiness preparation.
• You will provide career and job search counseling, coaching, and resources to clients and follow-up with them to track progress and outcomes.
• You will teach classes, including skills and training needs assessments, resume guidance, mock interviews, career counseling, and referrals to education and training programs to PRM residential clients.
• You will enroll clients in computer training programs.
• You will administer the relevant curriculum and proctor exams.
• You will assist clients with questions regarding computer operation and materials in the modules being studied.
• You will determine SNAP Eligibility, enroll clients for benefits as needed, and complete required SNAP, SNAP CAN, and other related reporting.
• You will complete required grant forms and spreadsheets, maintain accurate client files, and update as needed.
• You will prepare reports for grants and PRM leadership, including monthly reports and statistics, and provide supervisor with weekly updates on clients’ attendance and progress.
• You will provide job development strategies and identify labor market trends and research and cultivate resources for job leads.
• You will interface with program leadership to identify opportunities to improve services and assist in the implementation of program changes and expansion.
• You will lead or participate in devotions, prayers or other organization activities that promote a credible Christian witness and lifestyle.

Requirements

WHAT YOU SHOULD HAVE

• You have a high school diploma or GED; an associate degree in a related field is preferred.
• You have a minimum of three years of experience working with adult learners or in job development.
• You are able to meet and maintain the requirements of being an approved driver on PRM business.
• You have computer proficiency in Microsoft Office Suit and can navigate technology with ease.
• You are professional and trustworthy with confidential material and information.
• You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

WHAT WE OFFER

• Life-giving work that transforms the cities we serve
• Caring and supportive environment
• Generous health, dental, and vision benefits
• 401(k) match program
• Robust paid time off program
• 12 paid holidays annually

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.