Office Manager, Horace Mann & Leet Center at Northwest Missouri State University, MO

About the Department

EMPLOYMENT TERMS: Full-time position

PRIMARY DUTY: The Office Manager is responsible for providing quality customer service for the Horace Mann Laboratory School & Leet Center, performing office tasks, and collaborating with University personnel.

Position Duties

ESSENTIAL FUNCTIONS:

1. Serve as a friendly, customer service contact point for families, students, staff, and visitors to Horace Mann, Leet Center, and the Infant/Toddler Center (ITC)

2. Assist the Director with multiple budgets and budget transactions; These may include but not be limited to billing for tuition, childcare, and field trips, direct pay vouchers, travel vouchers, purchase requisitions, department reports, forms, and other materials

3. Coordinate Horace Mann & Leet Center operations to include overall customer service, maintaining confidential records and files, and monitoring office supplies

4. Track and monitor student attendance and confidential student records

5. Provide assistance to the Horace Mann, Leet Center, and ITC staff when needed

6. Coordinate the school lunch program to include assistance with lunch time and DESE reports

7. Assist the school nurse to manage student health information and provide health assistance in the absence of the nurse

8. Assist the Director with the coordination of recruitment of substitute teachers, graduate assistants, and student employees; Assist with student employment paperwork

9. Assist the Director and/or Chair of Education to plan, organize, and schedule special events including but not limited to parent advisory council (PAC) meetings, staff retreats, school activities, recruitment activities

10. Assist staff in developing, maintaining, distributing marketing resources, website content, and social media outlets

11. Assist the Director, Dean, Chair of Education, or Horace Mann & Leet Center personnel as needed

12. Perform other duties as assigned

Minimum Qualifications

REQUIREMENTS:

Education: High school diploma

Experience: At least one year of experience working in an office environment; Computer experience in Microsoft Office, including Word, Excel, and Access; Experience in budgets, financial information, and spreadsheets

Skills: Accuracy in spelling, mathematics, and grammar; Good customer service skills; Good communication skills; Good organizational skills; Ability to multi-task; Ability to manage stress; Flexibility

Other Qualifications

WORKING CONDITIONS: This position will work in an office environment form the hours of 7:30 a.m. to 4:30 p.m. with a one-hour lunch break.

SUPERVISORY RESPONSIBILITIES: Effectively supervise student employees

EQUIPMENT/MATERIALS USED: Standard office equipment including phone, fax, copy machine, computer, scanners, typewriter

TYPICAL PHYSICAL DEMANDS: Ability to lift up to 20 pounds

COMMUNITY: Northwest Missouri State University is located in Maryville, Missouri, a community of 12,000 with a diverse economy and a strong industrial base. Maryville is located 45 miles north of St. Joseph, Missouri, 90 miles north of Kansas City, Missouri, and 110 miles southeast of Omaha, Nebraska. For more information visit the city’s website at www.maryville.org.

UNIVERSITY: With an enrollment of about 9,000 students, Northwest is a coeducational, primarily residential four-year university that offers a broad range of undergraduate and selected graduate programs on its Maryville campus and through Northwest Online.

Founded in 1905 and ranked by U.S. News and World Report among the top public regional universities in the Midwest, Northwest boasts a high retention rate and a graduation rate in the 95th percentile among its peers. Additionally, results of the Ruffalo Noel Levitz Student Satisfaction Inventory show Northwest students are more satisfied than students at national peers, and 78 percent of Northwest students report they would repeat their University experience, compared to 75 percent of students surveyed nationally at their respective institutions.

Furthermore, the University is a national model for student success and career placement with 93 percent of bachelor’s degree earners and 99 percent of master’s degree earners securing employment or continuing their education within six months of completing a degree at Northwest, according to the most recent data.

Northwest places a high emphasis on profession-based learning to help graduates get a jumpstart on their careers while maintaining competitive tuition rates and generous financial assistance to help minimize the financial barriers students may face when pursuing a college degree.

Students have opportunities to build their résumés with experiences on campus in nearly every area of study, including the Horace Mann Laboratory School, National Public Radio affiliate KXCV, the R.T. Wright Farm, Mozingo Outdoor Education Recreation Area, a partnership with the National Geospatial-Intelligence Agency or Knacktive, a student-driven integrated digital marketing communications agency. In conjunction with its emergency and disaster management program, Northwest organizes and hosts Missouri Hope, an annual mass casualty training exercise that attracts first responders and emergency workers from throughout the nation and provides hands-on training in preparation for a natural disaster.

The University’s vibrant and diverse learning community also offers more than 150 student organizations, and textbooks and a laptop are included in tuition, saving students an estimated $6,900 over four years. Northwest offers 1,200 student employment positions, allowing students to build professional skills through its internationally benchmarked student employment program.

For more information about Northwest and its performance, visit www.nwmissouri.edu/aboutus/facts/.

APPLICATION DEADLINE: Until the position is filled

DATE AVAILABLE: October 13, 2025

TO APPLY: Follow the steps of the online application process. Don't hesitate to get in touch with the Office of Human Resources at 660-562-1121 or email [email protected] if more information is needed regarding the process.