Bilingual Part-time Title Clerk at Boulder County, CO

About the Department

Boulder County Clerk and Recorder's Office is seeking to hire a Bilingual Part-time Title Clerk. The Clerk and Recorder’s Office is proud to serve our community through three divisions: Motor Vehicle, Recorder, and Elections. We’re known for our commitment to our values of accountability, adaptability, alignment, equity and inclusion and service. We’re looking for a Part-time Bilingual Motor Vehicle Title Clerk who shares our passion for public service and wants to be a part of providing the best experience for the people of Boulder County.

The focus of Motor Vehicle is titling and registering all vehicles in the county and issuing disability placards. Our 45 team members work in three locations—Boulder, Longmont, and Lafayette.

We’re looking for someone who enjoys working with people, is a great teammate, and can balance friendly and accurate service with adherence to compliance of statute and rules. You should be comfortable with data entry, pay close attention to details, and be able to quickly learn and apply complex rules. A commitment to engage with a diverse group of people including the public and co-workers with the intention to listen and foster greater opportunities for equity and inclusion.

We value a positive, engaging, and collaborative workplace. We are committed to advancing our skills, increasing efficiency and effectiveness as well as maintaining wellness.

This is a part time, benefited position that will work Monday - Thursday 12:30pm - 5:30pm. This position will work out of 1755 S Public Rd, Lafayette, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, this position is non-exempt (eligible for overtime). 

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Hiring Salary Range: $25,002.00 - $27,753.00 Annually 

Tentative Hiring Timeline:

• Phone Screening: Week of October 22nd
• First Round Interviews: Week of October 29th
• Second Round Interviews: Week of November 3rd
• Language Proficiency Test: Week of November 3rd
• Reference Check: Week of November 3rd

New employees receive a 40-hour bank of vacation at the time of hire, in addition to 4 hours of both vacation and medical leave accruals each month (Must not have been employed at Boulder County during the 12 months prior to re-hire date to qualify). Boulder County offers bountiful benefits, including pension contributions.

Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.

Position Duties

1. Compliance:
   1. Required to research, understand, and meet Department of Revenue legislative compliance and DRIVES (Motor Vehicle System) rules
   2. Demonstrates and applies a comprehensive knowledge of the DRIVES (MV) system
   3. Required to understand and follow Clerk and Recorder policies and county guidelines
   4. Ensures confidentiality of public member’s information
   5. Complies with all cyber security requirements, trainings, and procedures
2. Public Service:
   1. Ensures accuracy and compliance of MV transactions
   2. Confirms and clarifies understanding of public needs (in person, email, or phone)
   3. Researches and reviews state statutes, rules and regulations and stays current
   4. Demonstrates skillful public relations when working with the public
   5. Completes VIN inspections following safety guidelines and in designated spots
   6. Provides input and ideas for better service, accessibility and equity and inclusion
3. Process and Procedure requirements:
   1. Logs and tracks all documents coming into or going out of the office on specified tracking log
   2. Provides input to ensure updated SOPs (Standard Operating Procedures)
4. Additional Responsibilities:
   1. Performs related work, as required
   2. May be reassigned during emergency situations
      

Minimum Qualifications

PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of a high school diploma or equivalent, and 2 (two) years of office experience, which may include retail, restaurants, banking and others.

Additional related education may count towards required experience.

BACKGROUND CHECK:

• A job offer is contingent on passing a background investigation

BILINGUAL SKILLS:

• Applicants must demonstrate English and Spanish fluency at the time of the pre-employment screening process. Spanish language proficiency will be determined through standardized demonstration. 
  • Additional compensation will be provided based on the use of bilingual skills.

Other Qualifications

KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to research and interpret statutes, rule, policy and reference materials
  
• MS Office proficiency with Outlook, Word, Teams
• Data entry skills
• Working knowledge of modern office practices and procedures, and departmental policies and regulations
• Skill in operating office equipment and personal computers to meet the demands of the position
• Ability to work effectively with other employees and the public
• Ability to assist members of the public all day while maintaining a positive attitude

Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law