Project Coordinator - Medical Group Operations - IRMC Physician Group - Full Time at IR Medical Group / IRMC Physician Group

Key Responsibilities

• Lead projects focused on process improvement, workflow optimization, and operational efficiency across clinical and administrative functions.
• Conduct current-state workflow assessments and facilitate the design of future-state workflows, ensuring alignment with best practices and organizational goals.
• Develop, document, and maintain standard operating procedures (SOPs) for key functions within the medical group.
• Create detailed process maps, leveraging tools such as Visio, Lucidchart, or comparable software.
• Manage projects from initiation through completion, including scoping, planning, execution, monitoring, and closing.
• Track and report progress on multiple initiatives using project management software (e.g., MS Project, Smartsheet, Asana, or equivalent).
• Collaborate with clinical and administrative leaders to streamline workflows related to:
  - Clinical care documentation
  - Revenue cycle processes
  - Patient arrival, registration, and check-in/check-out
  - Provider recruitment and onboarding
  - Referral management and coordination
  - Provider credentialing and privileging
• Partner with IT and clinical teams to ensure workflows align with electronic medical record (EMR) functionality and optimization.
• Prepare and deliver presentations, project updates, and outcome reports to senior leadership.
• Serve as a change agent to drive adoption of new workflows and processes, including training and communication support.

Qualifications

• Bachelor’s degree in healthcare administration, business administration, or related field required; Master’s degree preferred.
• 3–5 years of experience in project management within a healthcare or medical group setting.
• Strong knowledge of medical group operations, workflows, and process improvement methodologies.
• Demonstrated experience with process mapping and documentation.
• Proficiency with project management software and workflow mapping tools.
• Familiarity with electronic medical record systems and related clinical/administrative workflows.
• Exceptional organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills with the ability to work effectively across clinical and administrative teams.
• Project Management Professional (PMP) or Lean Six Sigma certification preferred.

Competencies

• Strategic and operational thinking
• Change management and facilitation
• Attention to detail and process orientation
• Ability to manage multiple priorities simultaneously
• Collaborative leadership style