Municipal Court Clerk at Town of Northlake, TX
Town of Northlake, TX · Northlake, United States Of America · Onsite
- Professional
- Office in Northlake
About the Department
This position is responsible for the effective operations of the Court, the implementation of policies established by the judge, through the direction of the Court Administrator. This includes maintaining accurate records for the Court, preparing monthly trial dockets for the court, issuing warrants, processing payments, and assisting with citizens requests.
Position Duties
The statements below are intended to describe the general nature and level of work being performed by individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. The position description is subject to change by the TOWN as the needs of the TOWN and requirements of the position change.
- Maintain communications with other Town departments, such as the Police Department, to ensure the proper dissemination of necessary information, communicating with the Judge and Town Prosecutor for support in case flow management and trial docket preparation.
- Prepare, issue and process payments for citations and warrants
- Assist the public with inquiries about court proceedings through telephone and walk-in citizens and schedules cases according to Court policy.
- Organize, transmit, and store documents related to the Municipal Court such as payment plans, deferred dispositions, complaints, requests for court dates and attorney documents.
- Evaluate customer satisfaction, develops cooperative associations, and utilizes resources to continuously improve customer satisfaction.
- Perform other duties and responsibilities as assigned.
Minimum Qualifications
To perform this position successfully, an individual(s) must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge:
- Must have considerable knowledge of court terminology and courtroom functions, providing clients and defendants with information concerning procedure and their rights.
- Knowledge of municipal government organization and functions and Town operations.
- Has good knowledge of the rules of English grammar, spelling, and punctuation.
- Has advanced knowledge of Word, PowerPoint, Excel and Outlook, as well as INCODE Court Case Management System.
Skills:
- Interacts professionally with the public and public officials.
- Communicates effectively both orally and in writing.
- Remains organized and prioritize work.
- Uses time effectively to accomplish tasks.
- Works closely and harmoniously with others to accomplish tasks.
Abilities:
- Ability to interpret and apply policies and procedures.
- Ability to exercise considerable discretion in matters of sensitive and confidential nature.
- Ability to organize and maintain data records.
- Ability to work with all levels of employees and management.
Other Qualifications
CONTACT WITH OTHERS: To perform this position successfully, an individual(s) may be required to have contact/communications with individuals internally and externally on a regular basis.
| Town Employees | Daily. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
| Town Consultants | Monthly. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
| Appointed Officials | Weekly. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
| General Public/Citizens | Daily. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
| Community Organizations | Weekly. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
| Elected Officials | Weekly. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
| Vendors/Contractors /Regulatory Agencies | Weekly. Verbal exchange over telephone and in person. Written exchange through correspondence such as e-mail, letters, and memorandum. |
