Ready Mix Dispatcher at Hess Services Inc

Description

Job Purpose: Managing, scheduling, dispatching, and coordinating various aspects of plant operations for ready-mix concrete and aggregate material. 

Essential Functions include the following. Other duties may be assigned.   

1. Professionally administer incoming calls and ensure they are managed or redirected accordingly; Answer all routine and non-routine questions.   
2. Maintains customer relations by always acting and speaking in a professional manner 
3. React quickly to unforeseen changes in scheduling requirements. 
4. Coordinate activities of workers engages in the manufacturing of concrete and delivering ready mix related products.  
5. Maintains contact with drivers and dispatch to expedite delivery and safety 
6. Assist in daily labor reports and perform corrections with supervisor’s approval. 
7. Receive any driver/vehicle violation information and forward to Logistics Department.  
8. Support accounts payable functions as required: communicates with CFO staff to resolve ticket issues.  
9. Keep office supply inventory. Order office supplies, create and print forms for department. 
10. Obtain Job numbers from Construction Office Manager. 
11. Keep records of all credit card expense reports/receipts. Forward violations on expenditures to HR Director.  
12. Maintains safe and clean working environment by complying with procedures, rules and regulations.  
13. Performs additional duties as needed.  

Requirements

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. High school diploma or equivalent preferred. 
2. Previous customer service and administrative or clerical experience.  
3. Excellent written and verbal communication skills, with the ability to clearly communicate detailed information to customers, coworkers, and management with the ability to provide public speaking and customer presentations as needed.  
4. Ability to read and interpret documents such as invoices, procedure manuals and job instructions and basic problem-solving skills.  
5. Ability to manually add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as proportions and percentages.  
6. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  
7. Ability to manage time effectively and prioritize tasks to meet deadlines and multi-task effectively.  
8. Strong attention to detail and organizational skills. 
9. Ability to operate computer and computer software, to include Microsoft Office products. 
10. Ability to use department equipment. 
11. Ability to maintain confidentiality. 

Physical Demands and Work Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit and walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds for men or 30 pounds for women. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 
2. The work environment is usually an indoor setting with infrequent exposure to outside elements. This position requires infrequent travel, which may involve exposure to extreme weather elements.    
3. Must abide by PPE Requirements