Bus Wrangler at IndyGo

This is an onsite position. This role will not be remote. This is a union represented position. 

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. 

WHO WE ARE 

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit. 

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas. 

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo. 

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences. 

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.   

Diversity: We promote, embrace, and value all individuals.   

Safety: We ensure safe and secure environments.    

Excellence: We strive for quality in everything we do. 

Teamwork: We actively promote effective communication, collaboration, and partnerships.  

Respect: We value and treat all with dignity. 

BENEFITS WE OFFER 

• Full-time positions with guaranteed 40 hours/week.  
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date). 
• Free on-site wellness clinic for employees and their families. 
• Retirement plan (401A and 457B). 
• Tuition reimbursement. 
• Free IndyGo transportation for employees and their families. 
• Federal Loan Forgiveness Program

POSITION PURPOSE 

The Bus Wrangler is responsible for preparing the daily bus route bill out, preparing stage buses for daily route assignment, service corporation vehicles, and general pre-service duties/inspections on corporation vehicles. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 

To be successful in this role, a team member must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable team members with disabilities to perform these functions. 

• Responsible for daily startup of buses and organizing them in correct order for route assignments
• Responsible for garage bus charging process to support daily service needs including scheduled and unscheduled electric bus pull out needs.
• Serves as the initial point person for assessing and troubleshooting mechanical and technical issues when buses return to the garage and reports defects and equipment malfunctions to the vehicle maintenance supervisor before the following route.
• Triages bus readiness upon return from the daily route by determining fueling and/or charging needs, defects, irregularities, and preparedness for trip assignments.
• Organizes and guides returning buses to appropriate service or repair areas. 
• Responsible for daily start-up and shut-down procedures.
• Enters and tracks all corporation vehicle assignments.
• Operates corporation vehicles safely around the facility. 
• Ensures the cleanliness of corporation vehicles and verify the body, wiring, installed instruments, and electronic equipment are not damaged during the bill-out process.   
• Coordinates with service center clerk, transportation, and vehicle maintenance supervisors to prepare corporation vehicles for trip assignments. 

OTHER FUNCTIONS 

• Performs other duties as assigned. 

EDUCATION AND/OR EXPERIENCE 

To perform this job successfully, a team member must have the following education and/or experience. 

• Experience with bus service and charging preferred. 
• Valid Indiana driver’s license, with the ability to obtain the required commercial driver’s license (CDL) within six (6) months of hire.  IndyGo pays for CDL training.

KNOWLEDGE, SKILLS, AND ABILITIES 

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Knowledge of computer skills are knowledge of Microsoft Office. 
• Ability to determine causes of operating errors and make appropriate decisions following standard policies and procedures.
• Ability to operate lubrication equipment, hoist, air compressor, battery charger, and manual and power tools. 
• Ability to drive corporation vehicles around the facility.  
• Operational knowledge of mandated safety principles related to personal protective equipment, chemical hazards, lockout/tag out, and general shop safety and cleanliness practices. 
• Ability to operate a two-way communication device. 
• Ability to communicate effectively orally and in writing and express oneself using correct language and grammar effectively. 
• Above-average decision-making and problem-solving abilities. 
• Basic mathematical abilities (addition, subtraction, multiplication, and division). 
• Ability to multitask, including prioritizing, organizing, and managing tasks and time effectively. 
• Ability to pay careful attention to specific operating issues and thoroughness in completing work tasks.
• Ability to understand the implications of new information for problem-solving and troubleshooting. 
• Ability to deal courteously and effectively with supervisors and coworkers. 
• Ability to pass an aptitude test. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those team members must meet to successfully perform the essential functions of this job.

• Ability to work in a deadline-oriented office/garage/warehouse environment. 
• Ability to work independently with minimal supervision, work checked routinely. 
• Ability to recognize and respond to hazards. 
• Ability to identify and distinguish colors to recognize vehicle fluids. 
• Requires exposure to heavy machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials and dirt.
• Ability to communicate effectively
• Must be able to pass all post-offer physical testing
• Ability to work night and weekend work shifts and overtime as needed.

IndyGo is an Equal Opportunity Employer