Manager-Enterprise Vendor Management at Ameriprise

This is an opportunity for a high-performing professional to lead strategic vendor management initiatives that drive operational excellence and mitigate risk. The Vendor Manager will oversee a portfolio of third-party vendors supporting Service Delivery and Clearing Operations. This role is accountable for ensuring contract adherence, performance monitoring, and alignment with enterprise risk and compliance standards. The successful candidate will collaborate cross-functionally with various stakeholders: procurement, information security, and business partners to support line-of-business objectives. We are looking for a leader with a strong background in vendor management, contract management, and issue resolution—someone who can influence outcomes, solve complex problems, and foster strong vendor relationships.

Key Responsibilities

Provide vendor management services across a portfolio of third parties:

• Contract Governance: Enforce vendor contracts and Service Level Agreements (SLAs) to ensure compliance and accountability.
• Performance Management: Monitor vendor performance, resolve issues, and drive continuous improvement.
• Governance & Reviews: Conduct regular vendor reviews to align expectations and strengthen relationships.
• Contract Lifecycle Support: Represent Service and Operations in new contracts and amendments, partnering with Procurement and business stakeholders.
• Risk & Security Oversight: Lead vendor risk assessments with enterprise security teams; obtain and manage audit documentation to close open findings.
• Operational Oversight: Maintain detailed records of day-to-day vendor activities and performance metrics.
• Risk Mitigation: Proactively identify risks, track issues, and ensure timely resolution.
• Data-Driven Decision Making: Analyze vendor data to inform strategic recommendations and decisions.
• Opportunity Assessment: Evaluate vendor risks and opportunities to guide business impact and response strategies.
• Strategic Leadership: Champion vendor management best practices across the enterprise.
• Sourcing Support: Coordinate and participate in RFI/RFP processes and contract negotiations as needed.
• Cost Optimization: Identify and execute cost savings and avoidance opportunities during contract renewals.
• Continuous Improvement: Apply Lean methodologies to enhance vendor management processes.

Required Qualifications

• Bachelor’s degree or equivalent.
• 5+ years vendor management or related experience.
• 5+ years of experience in a service or operations organization.
• Proven ability to lead, partner and influence across various leadership levels.
• Demonstrated success in driving measurable business outcomes.
• Excellent verbal and written communication skills.
• Exceptional organizational, time management, and multitasking abilities.
• Strong analytical skills and attention to detail.
• Familiarity with common service or operations applications and services.

Preferred Qualifications

• Knowledge of Ameriprise Vendor Management Policies and Systems.
• Previous Ameriprise or financial services industry experience.
• Strong communication and influencing skills across varying leadership levels.

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated annual salary for this role is $98,100 - $132,400. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeExemptFinanceCLEAR Clearing Apply Now