Programs Support Administrator (R-18456) at Dnb

The RoleThe Programs Support Administrator primarily supports two well-established programs at Dun & Bradstreet: the ISO Program (60% focus) which covers the certification of our information Security, Privacy Information, Environmental, and Quality Management Systems across multiple locations; and the Corporate ESG (Environmental, Social & Governance) Program which supports the whole company (40% focus).This plays a vital role in ensuring the smooth operation of key initiatives within our International Business Operations team.

Key Responsibilities

Coordinate the collection, verification, and validation ESG (Environmental, Social & Governance) data collected by Data Owners across Dun & Bradstreet.

Track progress toward sustainability goals and maintain related documentation for the Corporate ESG team.

Organise meetings and prepare related content for various virtual teams (ISO Leads, Coordinators, ESG Ambassadors, and ESG Data Owners)

Maintain and update ISO and ESG program content on The Hub (intranet) and for our public facing website pages.

Support Corporate ESG team with questionnaire submissions to ESG rating agencies and maintain the team’s client inquiry repository

Manage logs, registers, and controlled documents within the Management Systems. Monitor such ‘controlled’ document status and remind owners of required updates.

Schedule and coordinate internal and external audit meetings for our ISO programs.

Support the expansion and implementation of ISO-aligned Management Systems. Coordinate the collection of inputs for ISO Management System Reviews

Monitor shared ISO & ESG mailboxes drafting responses to enquiries.

Process invoices and supplier compliance checks in line with the company policies

Key Requirements

Bachelor’s degree in business, or other relevant field is preferred 

At least 1 years of experience in programs supporting role 

Familiarity with ESG, Sustainability, or CSR programs is highly desirable 

Experience in working with ISO-certified management systems is highly desirable. 

Ability to manage multiple priorities in a dynamic, results-driven environment. 

Excellent communication both verbal & written skills 

Proficiency in Microsoft Office Suite skills 

Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success. 

Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. 

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