Computer Technician - Part-time at Mabton School District

Job Title: Computer Technician - Part-time
Location: Mabton School District 
Work Hours: 4-5 hours per day, preferably AM (Monday – Friday)
Reports to: Technology Coordinator

Position Summary:
Mabton School District is seeking a highly motivated and skilled Computer Technician to provide hands-on technology support for our school district. This individual will handle helpdesk tickets and provide technical assistance to staff, students, and administrators. The role requires on-site troubleshooting, installation, and maintenance of hardware, software, and network systems to ensure smooth technology operations district-wide.

Key Responsibilities:

• Helpdesk Support: Respond to helpdesk tickets, emails, and phone calls to assist with technical issues.
• Troubleshoot and resolve problems related to computers, printers, projectors, and other district technology equipment.
• Provide remote and on-site support for staff, students, and administrators.
• Hardware/Software Installation and Maintenance:
• Install, configure, and maintain operating systems, software applications, and district-wide technology infrastructure.
• Perform routine maintenance and updates on desktop and laptop computers, printers, projectors, and mobile devices (e.g., tablets, Chromebooks).
• Maintain an existing fleet of student devices, including repairing Chromebooks, check-in/out assigned Chromebooks or loaners as needed on a daily basis, coordinating warranty services, and assessing fines.
• Manage storage of unused Chromebooks and ensure necessary parts for repair are kept in stock.
• Assist with the deployment of new devices.
• Network Support: Assist with basic network troubleshooting, including Wi-Fi connectivity, network printing, and device connections.
• Work with the district’s IT team to identify and resolve network-related issues.
• Inventory Management: Maintain and update records of hardware and software inventory.
• Assist in managing district-wide technology assets, ensuring proper documentation and tracking of equipment.
• Classroom Technology: Provide technical support for classroom technology such as interactive boards, document cameras, sound systems, and other instructional tools.
• Train staff on using classroom technologies as needed.
• System and User Account Management:
• Assist with the creation, management, and troubleshooting of user accounts, permissions, and access for various systems (e.g., Google Workspace for Education, Microsoft Office 365, etc.).
• Support users with password resets and account recovery.
• Other Duties:
• Assist with technology setup and support for school events, meetings, and presentations.
• Provide technical assistance during state assessments and testing sessions.
• Support special technology projects as assigned by the Director of Technology.
• Collaborate with the IT team to continually improve district technology services and systems.

Qualifications:

• Education: High school diploma or equivalent required. An associate degree in Information Technology or a related field is preferred.
• Experience: Minimum of 1-2 years of experience in IT support, helpdesk, or a related technical support role. Experience in an educational environment is a plus.
• Technical Skills:
• Proficiency in troubleshooting Windows, iOS, and Chrome OS.
• Knowledge of hardware components, peripheral devices, and common software applications.
• Familiarity with basic networking concepts (e.g., IP addresses, Wi-Fi connectivity, DNS, DHCP).
• Experience with ticketing systems and remote desktop support tools.
• Soft Skills:
• Excellent communication and customer service skills.
• Ability to work independently and prioritize tasks.
• Strong problem-solving and analytical skills.
• Attention to detail and the ability to document issues and solutions clearly.

Preferred Certifications:

• CompTIA A+, Network+, or equivalent certifications are a plus.

Physical Requirements:

• Ability to lift and move equipment up to 50 pounds.
• Ability to crawl, bend, and reach to access network cabling and equipment.

Wage:$22.23 - $25.97