Technical Sales Manager at Toray Plastics (America), Inc.

Toray seeks team members who are hardworking, and passionate about their work and energetic problem-solvers who have a “can-do” attitude. Team members who think creatively and want to implement new ideas thrive here. We value people who wish to pursue a rewarding career in which they develop new skills and progress through the organization. Many Toray employees have been with the company for more than a decade.  

Toray Plastics (America), Inc., is a films and chemical manufacturer, which is a $450 million subsidiary of the Japan-based Toray Group, which manufactures synthetic fibers, carbon fibers, plastics, and chemicals and employs more than 45,000 people in 26 countries. Annual sales exceed US$21 billion.

TPA’s films businesses in Rhode Island and foams division in Virginia are global leaders and provide innovative products that are used worldwide for consumer and industrial applications. TPA is committed to environmental, social, and corporate governance. Learn more by visiting www.toraytpa.com.

Toray offers:

• Competitive Wages
• 401k - 4% match on the first 8% of individual contributions
• Overtime pay - time and a half and double time pay
• Employee Assistance Program (EAP)
• We offer a $1200 Employee Referral Bonus Program for both our employee and their referral!
• Advancement Opportunities

We have an excellent opportunity for a Technical Sales Manager who manages and promotes the sales and marketing of PEF Division products to selected customers. Manage existing accounts seeking to expand volume, introduce new products and enhance margin.  Monitors business activities and competitors’ actions seeking to gain market share by expanding customer base and product usage.  Partners with assigned customers developing sound business solutions. Identifies and develops new business opportunities through existing accounts and new prospective accounts. Provides technical support as needed in both automotive and industrial segments for customer trials, quality issues, and material processing.

• Manages the day-to-day sales and marketing operations within assigned accounts. Meets and/or exceeds assigned sales targets by providing solid customer service to existing customers and developing new markets for existing and new products.
• Provide technical service and support as needed to automotive and industrial customers.  Resolve customer complaints and concerns in a timely manner.
• Visits customers regularly and executes our “end user” automotive markets strategy.
• Understand present and future industry trends and technologies for producing automative interior trim articles.
• Maintains a high degree of technical product knowledge and works with existing and potential customers to develop solutions that expand the use of our products while strengthening the business relationship.  Develops and maintains professional relationships with customer base.  Seeks to become a business partner offering technical advice and assistance as required.
• Monitors sales trends advising management of opportunities and challenges in a timely manner.  Recommends the initiation of sales strategies that enhance market share and meet/exceed objectives.  Works with product development and marketing personnel at assigned accounts to identify opportunities to commercialize new products to better position TPA-PEF as the preferred supplier into the automotive interior trim market.
• Aids in customer service matters, negotiating directly with appropriate departments to resolve customer issues and strengthen customer relationships.
• Prepares and presents reports and summaries detailing sales results, opportunities and challenges.  Recommends the timely implementation of new strategies designed to meet changing needs.
• Monitors competitors’ activities, product introductions, pricing strategies, etc. and works with marketing, product development and other internal departments to address concerns/needs.  Assists sales team at trade shows, product introductions and other similar events.  Manages finished goods Inventories and production scheduling for assigned accounts to match customer demand and Supply.

Skills & Qualifications: 

• Technical knowledge and demonstrated technical aptitude in the automotive thermoforming industry.  Willing and able to provide on-site technical support for trials, quality, and material processing issues.
• Strong communications skills – oral, written and presentation.
• Ability to close sales and handle difficult customer relations situations. 
• Time management skills/organizational and the ability to handle multiple tasks simultaneously. 
• Strong PC skills to include Microsoft Office Suite and ability to conduct research utilizing Internet assets. 
• Ability to quickly establish and maintain professional business relationships.
• Ability and willingness to travel as needed for customer support, up to 40%.

Education & Experience:

• Bachelor’s degree from an accredited school, with a technical degree preferred.
• At least 10 years overall experience with 5+ years’ experience in the automotive thermoforming industry with demonstrated ability to handle major accounts.
• Experience with Tier-1 automotive interior processes, vacuum forming, compression molding, wrapping laser scoring, etc. highly preferred.

Toray Plastics (America) Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation or expression, religion, national origin, marital status, age, disability, veteran status or any other protected status. Toray Plastics (America), Inc. is committed to the principles of equal employment opportunity and prohibits discrimination based on any protected status, workplace harassment/bullying and retaliation for filing a complaint or providing information related to a complaint. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation and medical related conditions), age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status or any other consideration protected by federal, state or local laws. 

It is the policy of Toray Plastics (America) Inc. to maintain a work environment that is safe for all persons, including the community, and conducive to attaining high work standards. To achieve these objectives, we are committed to maintaining a drug, tobacco and alcohol-free workplace and perform pre-employment testing.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.