- Professional
- Office in Norwich
Enormous growth potential!
Fast paced GM dealership in the South East CT area, is currently seeking an experienced Service Personnel to join our growing team.
Established and successful used car operation, provides built in gross at full rate.
10 extra lifts on site.
Currently the shop is booked out several weeks and just needs to grow our staff to keep up with the non stop demand.
BENEFITS:
- Modern drive in shop
- Competitive flat rate
- Shop equipped with the newest technology and equipment
- GM training program
- Clean and professional work environment
- Health Insurance
- Prescription Coverage
- Life Insurance
- Disability Coverage
- Dental Coverage
- Vision Coverage
- Chiropractic Coverage
- 401(K) Retirement Plan
- Paid Vacation
- Paid Holidays
- Paid Sick Days
- Provided Uniforms
RESPONSIBILITIES:
- Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
- Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
- Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
- Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
- Interacting with and managing a staff of technicians
- Leading our service management & reconditioning activities
- Interacting with external vendors
- Fulfilling all service activities needed to meet or exceed operating plan goals
- Implementing and maintaining effective reconditioning processes and flows
- Effective vehicle production and inventory control
- Managing technician productivity
- This is a hands-on, working position
REQUIREMENTS:
- Reynolds and Reynolds experience is a huge plus
- ASE Certifications desired
- Strong communication skills to deal with customers, employees and vendors.
- Valid driver's license with clean driving record.
- At least 2 years of automotive management and automotive customer service experience
- Experience with implementing structured business processes
- A hard-working can-do attitude
- Excellent interpersonal and management skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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