Scrum Master II at CareSource

Job Summary:

The Scrum Master II is responsible for assisting in guiding the Agile Team and organization on how to use Agile/Scrum practices and values.

Essential Functions:

• Provide support to the team using a servant leadership style and lead by example. Responsible to hold team accountable to the tenants of agile and working agreements including the use of appropriate tools, standards and best practices
• Promote and demonstrate core agile principles of collaboration, prioritization, team accountability and visibility
• Empower the team to self-organize around achievement of their commitments
• Assist in identifying and removing most impediments and distractions that interfere with the team’s ability to deliver against their commitments and know when to escalate for support in removing these
• Recommend improvements and assist in changes to best practice where appropriate
• Assist the team in tracking and communicating team progress and metrics
• Facilitate and enable an environment of collaboration and creativity
• Coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitate getting the work done without coercion, assigning, or dictating the work
• Facilitate discussion, decision making, and conflict resolution
• Assist with internal and external communication, improving transparency, and radiating information for better visibility
• Support and educate the Product Owner, especially with respect to refining and managing the product backlog
• Open to coaching and effectively applies concepts and techniques recommended by coach
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in Computer Science, Business Administration, or other related field, or equivalent years of relevant work experience is required
• A minimum of one (1) year of experience utilizing Agile or any other iterative process to deliver project or program deliverables or solutions is required
• Software development experience in full life cycle software development environments is highly preferred
• Experience with Data Warehouse, Data Modeling, Cloud Computing preferred
• Experience leading software development or IT infrastructure teams is preferred
• Business management experience or stakeholder relationship management experience is preferred
• Management or leadership experience is preferred
• Prior experience in healthcare information technology is preferred

Competencies, Knowledge and Skills:

• Proficient in Microsoft Office suite
• Advanced computer skills
• Software Development Life Cycle Methodology and practices
• Software Testing Life Cycle Methodology and practices
• Understand basic fundamentals of agile development
• Understand other processes and methodologies and leverage other techniques to provide value to a team/enterprise
• Knowledge of basic fundamentals of software development processes and procedures
• Understand  incremental delivery and the value of metrics
• Understand backlog tracking, burn down metrics, and team velocity
• Familiarity with common Agile practices, service-oriented environments, and better development practices
• Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
• Excellent system analysis and collaboration skills
• Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges
• Excellent written and verbal communication skills
• Ability to develop, prioritize and accomplish goals

Licensure and Certification:

• Professional Scrum Master certification is preferred
• Project Management Professional (PMP) certification is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.