Front of House Facilities Coordinator at Mimecast

Front of House Coordinator - Bengaluru

Position Overview:

This is an opportunity to be part of the Global Facilities team here at Mimecast. As the first point of contact for the company, you will possess outstanding communication skills with a bright and enthusiastic disposition. We are looking for someone with a proactive, team spirited attitude that can bring enthusiasm and initiative to this expanding and successful company. Based in our Bengaluru office, the role will also involve assistance with regional administration across the organization as needed.

Responsibilities:

• Initial point of contact for all Mimecasters in the Bengaluru office.
• Be part of the global Mimecast facilities team and assist the teams in other regions as required.
• Coordinate first aid and fire safety as per building and statutory requirements.
• Meet and greet clients and visitors, ensure Mimecast visitor processes are followed.
• Ensure effective and professional telephone communications by answering any incoming calls, taking messages and/or forwarding to the individual.
• Sort daily post/deliveries/couriers, manage invoicing from landlord and suppliers.
• Arrange catering for meetings and events as required.
• Ensure daily checks of offices and kitchen areas, purchase office consumables as required, including beverages and food items and refreshment facilities.
• Ensure the office is consistently kept in the best state including periodic checks of cleaning and maintenance with landlord and appointed contractors.
• Liaise with building management, submitting maintenance request’s and raising permits.
• Work with Regional IT and liaise with regional team and suppliers, including issuance of staff access passes, assist with supply and return of IT equipment and access for maintenance contractors.
• Help out with planning of company events.
   

Within this position, the successful candidate will also be tagging assets, taking count of returned items - fixed asset management duties are listed in the job spec. Including: new assets being purchased and a log of asset tags will need to be maintained.

Qualifications:

• 2 – 4 years of administrative experience
• Proficiency with Microsoft Office, Word, Excel, and PowerPoint
• Outstanding organizational skills, accuracy and attention to detail and the ability to multitask
• Written and verbal skills with strong grammatical, proofreading, typing and note taking skills
• Ability to work independently, flexibly and use discretion
• Excellent interpersonal skills, including a pleasant positive demeanor and a proactive approach.
• A solid understanding of the goals and objectives of the business and their own personal goals.
• Recognize that customer satisfaction is a principle measure of our business and our values.
• Instinctively find practical solutions to complex problems.
• Expect to encounter change and take ownership of your job.
• Find new ways to win and share those victories with the team.

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Belonging at Mimecast

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.