- Senior
- Office in Melbourne
Job Description:
Join a purpose-led business where your work makes a difference to pets, and their people. At Mars Pet Nutrition, we’re on a mission to create a better world for pets. We are looking for a Customer Category Leader to join our team and drive best-in-class customer collaboration and category leadership with our key retail partners.
Reporting to the Category Leadership Director, the Customer Category Leader will be the expert voice of the category for a key customer. You’ll be responsible for developing and delivering insight-led, customer-centric strategies that grow the category, deliver the Mars ‘Picture of Success’ in-store, and build trusted partnerships that drive mutual profitability and growth.
You’ll lead category reviews, build strategic customer growth plans, and play a critical role in translating insights into action through compelling, shopper-first solutions.
What You’ll Do
Lead the development and execution of insight-led category growth plans that align to both Mars’ category vision and your customer’s strategy.
Deliver best-in-class customer collaboration, driving range, space, distribution solutions that grow the category and our brands.
Build strong internal and external partnerships to ensure seamless execution of plans and maximise in-store conversion.
Lead customer category reviews and provide clear, actionable insights using tools like Circana and Quantium/Synergy.
Champion the Mars Pet Nutrition Picture of Success, ensuring strong in-store presence and execution through joint business planning.
What We’re Looking For
Degree qualified in a relevant discipline.
Proven experience in FMCG Category Management or Customer Development, preferably within major grocery retail.
Strong commercial acumen with advanced analytical and problem-solving skills.
Deep expertise in Circana and Quantium/Synergy analytics tools.
Ability to influence and build strategic partnerships, both internally and externally.
Curious, proactive, and growth-minded individual passionate about pets and category excellence.
What can you expect from Mars?
Genuine career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University.
Global health and wellbeing program to support flexibility and work-life balance.
Opportunity to make a difference with our volunteer and ambassador programs.
Be part of a company that is contributing to making the world a better place today and every day through on our sustainable generation plan.
A culture that offers collaboration, leadership and rewards you for the role you play within Mars.
At Mars Petcare, have a real impact on creating a better world for pets, a world where they’re healthy, happy and welcome. This includes in our office.
