Customer Category Leader en Mars

Join a purpose-led business where your work makes a difference to pets, and their people. At Mars Pet Nutrition, we’re on a mission to create a better world for pets. We are looking for a Customer Category Leader to join our team and drive best-in-class customer collaboration and category leadership with our key retail partners. 
 

Reporting to the Category Leadership Director, the Customer Category Leader will be the expert voice of the category for a key customer. You’ll be responsible for developing and delivering insight-led, customer-centric strategies that grow the category, deliver the Mars ‘Picture of Success’ in-store, and build trusted partnerships that drive mutual profitability and growth. 
 

You’ll lead category reviews, build strategic customer growth plans, and play a critical role in translating insights into action through compelling, shopper-first solutions. 
 

What You’ll Do 

• Lead the development and execution of insight-led category growth plans that align to both Mars’ category vision and your customer’s strategy. 

• Deliver best-in-class customer collaboration, driving range, space, distribution solutions that grow the category and our brands. 

• Build strong internal and external partnerships to ensure seamless execution of plans and maximise in-store conversion. 

• Lead customer category reviews and provide clear, actionable insights using tools like Circana and Quantium/Synergy. 

• Champion the Mars Pet Nutrition Picture of Success, ensuring strong in-store presence and execution through joint business planning. 
   

What We’re Looking For 

• Degree qualified in a relevant discipline. 

• Proven experience in FMCG Category Management or Customer Development, preferably within major grocery retail. 

• Strong commercial acumen with advanced analytical and problem-solving skills. 

• Deep expertise in Circana and Quantium/Synergy analytics tools. 

• Ability to influence and build strategic partnerships, both internally and externally. 

• Curious, proactive, and growth-minded individual passionate about pets and category excellence. 

What can you expect from Mars? 

• Genuine career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University. 

• Global health and wellbeing program to support flexibility and work-life balance. 

• Opportunity to make a difference with our volunteer and ambassador programs. 

• Be part of a company that is contributing to making the world a better place today and every day through on our sustainable generation plan. 

• A culture that offers collaboration, leadership and rewards you for the role you play within Mars. 

• At Mars Petcare, have a real impact on creating a better world for pets, a world where they’re healthy, happy and welcome. This includes in our office.