Power Platform Developer at Rooms To Go Corporate

Position Summary

Rooms To Go Furniture is seeking an experienced Azure Power Automate & Copilot Studio Specialist to join our Performance & Monitoring team. This role will on-site and will be responsible for working with business stakeholders to design, develop, and implement automation and AI-driven solutions that enhance business processes, efficiency, and performance monitoring.

The ideal candidate combines hands-on technical expertise in Microsoft Power Automate with Copilot Studio (Conversational AI) to deliver next-generation business solutions that support both back-office operations and customer-facing workflows.

This is an on-site role in Seffner, Florida, with eligibility for 1 day per week remote work after 90 days and then a second day some period after that. The position may include occasional on-call responsibilities to support critical business operations.

Responsibilities:

• Business Engagement & Requirements Gathering
• Partner with business stakeholders to analyze operational processes and identify automation or AI enhancement opportunities.
• Conduct workshops, interviews, and process reviews to gather detailed business requirements.
• Translate business requirements into detailed functional and technical specifications.
• Work with end users to validate process workflows, user stories, and conversational design for Copilot Studio solutions.
• Solution Design & Development
• Design, build, test, and deploy automation solutions using Microsoft Power Automate (cloud and desktop flows).
• Develop and maintain intelligent virtual agents using Microsoft Copilot Studio, including conversation flows, integrations, and natural language processing enhancements.
• Integrate solutions with Microsoft 365, Dynamics 365, SharePoint, Teams, Outlook, SQL, and Azure services.
• Ensure solutions are scalable, secure, and meet governance/compliance standards.
• Monitoring & Optimization
• Monitor workflow performance, chatbot analytics, and user adoption metrics.
• Provide troubleshooting, enhancements, and optimization of Power Automate and Copilot Studio solutions.
• Document workflows, conversational designs, and system dependencies.
• Collaboration & Communication
• Work cross-functionally with IT, operations, and performance teams to ensure automations meet business objectives.
• Train and support business users in leveraging Power Automate flows and Copilot Studio virtual agents.
• Present automation and AI-driven solution roadmaps to leadership.
• Communicate effectively with stakeholders at all levels, including senior leadership.
• Support & On-Call
• Provide support during critical business cycles or issues related to automation workflows.
• Participate in an on-call rotation if required.

Qualifications:

• 3–5 years of professional experience in process automation, business analysis, or IT solution delivery.
• Hands-on expertise with Microsoft Power Automate (cloud and desktop).
• Experience with Microsoft Copilot Studio (formerly Power Virtual Agents), including design of conversational bots, integrations with business data, and natural language model training.
• Strong background in business analysis, including requirements gathering and documentation.
• Proven track record of integrating Power Automate and Copilot Studio into enterprise workflows.
• Familiarity with Azure services (Logic Apps, Power Apps, Dataverse, Azure Functions) preferred.
• Proficiency in automation workflows, scripting, low-code/no-code development, and conversational AI design.
• Understanding of APIs, connectors, and data integration methods.
• Strong knowledge of the Microsoft 365 ecosystem and security practices.
• Familiarity with JSON, JavaScript, and C#
• Excellent communication and facilitation skills with both technical and non-technical audiences.
• Ability to work collaboratively with business and technical teams.
• Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).