Platzhalter Bild

Customer Service Advisor Yard at Stark

Stark · Stafford, United Kingdom · Onsite

Apply Now

At Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 

At Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 

Details 

Location –Stafford

What You’ll Be Doing 

  • Acknowledge every customer, ascertain their needs and wow them with quick and efficient service 

  • Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs 

  • Maintain excellent standards across the counter, shop floor and yard. 

  • Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles 

  • Adhere to all company practice and policy, especially in relation to health and safety, compliance and business controls 

  • Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire 

  • Understand our approach to pricing and be able to communicate credible prices 

  • Support business initiatives to increase sales, margin & service as required 

  • Continually develop your knowledge of core and specialist product lines to meet customer needs 

 

 

 

 

 

 

 

 

 

 

 

What We’re Looking For 

Enthusiasm - Positivity and unyielding passion for the merchant world. 

Decency – Honesty, integrity, and mutual respect 

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together. 

Pride - Dedication in producing top-notch results. 

What’s in it for you 

  • Competitive Basic Salary 

  • Performance Related Bonus 
    34 days holiday per year 

  • Retirement Savings Plan (Pension) – with Legal & General 

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. 

  • Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway 

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) 

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover 

  • Refer a Friend scheme 

  • Wellbeing Centre via Work Perks 

 

Why Choose Us? 

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. 

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers. 

Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career. 

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! 

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm 

Apply Now

Other home office and work from home jobs