Part Time Call Center Agent at AnswerMTI

Immediately hiring Part Time Call Center Agents at AMTI!

Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus, but not required.

This is an in office position.

In this role, you'll professionally manage a high volume of incoming calls. Your day will involve greeting callers warmly, asking for and providing required information, transferring calls to the right department, or taking detailed messages as needed. You'll work with our state-of-the-art call processing system and receive comprehensive training on all the tools you'll need to prioritize customer issues effectively. You can focus on providing genuine support because our work is strictly inbound. We don't perform any outbound telemarketing or hard sales calls, so you won't be under pressure to sell anything. Your sole purpose is to help people and ensure their needs are met.

To be successful in this role, you must have:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Great attendance
• The ability to type 35 words per minute or more

Compensation: $16 / Hour

Shifts Offered:

• Part Time - 24 hours per week
• Evenings and weekends
• Must be available to work a weekend day (Sat or Sun each week)

AMTI is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!