Intake Specialist - Full Time | Alpha Home Health & Hospice at Pennant
Pennant · Everett, United States Of America · Onsite
- Junior
- Office in Everett
Alpha Home Health is a Medicare-certified Home Health agency seeking someone just as passionate as we are about providing quality patient services to join our team as a Full Time Intake Specialist
Job Details:
Status: Full Time
FTE: 1.0
Location: Everett
Wage: $31.00 Per Hour
Job Duties & Responsibilities:
Responsible for maintaining information involving current staffs and contract staff demographic information, skill sets, availability, and productivity levels.
Accurately completes all workflow associated with staff requests for changes in start of care/change in insurance readmission, recertification of services, missed visit, visit time exceptions, visit time change requests and all associated workflow as assigned.
Supports clinical leadership by maintaining the proper daily workflow of tasks.
Communicates effectively, professionally, and thoroughly with staff regarding coordination of care expectations, educates and enforces deadlines, and establishes and maintains positive working relationships with current and contractual staff.
Demonstrates commitment, professional growth, and competency.
Provides information/feedback insight for gaps in start of care/change in insurance readmission schedules.
Assists clinical and marketing team with needs related to referrals and Start of Care scheduling.
Ensures compliance with all state, federal & Medicare regulatory requirements.
Answer and coordinate inbound phone calls.
Other duties and responsibilities as needed-assigned by Director of Operations, Director of Clinical services, Operations Manager or Executive Director.
Works in conjunction with Director of Operations/Operations Manager to maintain a smooth operation of the entire referral process.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.
Job Requirements?
Demonstrates strong written and oral communication skills in person, over the phone (verbal and text) and over email.
Establishes productive organizational skills and habits.
Provides excellent customer service skills.
Strong team skills.
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Technical aptitude to know, learn and master the agency’s software.
Ability to multi-task in a fast-paced environment.
Promote and demonstrate company core values and mission.
What we offer you:
A choice of medical, dental, and vision plans
Health Concierge and Teladoc services
FSA and HSA accounts
Life, AD&D, STD, and LTD plans
PTO
Paid holidays
Employee Assistance Program
401K with company match
Company-wide celebrations of your great work & accomplishments
Support for your professional growth and development
Tuition reimbursement
AMAZING teammates & leaders that are supportive, inclusive, and fun!
And more!
We would love to meet you and hear your commitment to living CAPLICO with us!
Customer Second (Employee First)
Accountability
Passion For Learning
Love One Another
Intelligent Risk Taking
Celebration
Ownership
To learn more about Alpha Home Health & Hospice, please visit our website at https://alphahomehealthhospice.com/
Follow us on Facebook at @ https://www.facebook.com/alphahospiceandhomehealth
and on LinkedIn @ https://www.linkedin.com/company/alphahomehealthandhospice/
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
