Inside Sales Associate at Srsdistribution

The Inside Sales Representative is responsible for cultivating new relationships with customers while strengthening relationships with existing accounts. Inside Sales Representatives must be mindful of their reputation – this includes work ethic, willingness to volunteer, go above and beyond, and working with others. Inside Sales Representatives are expected to maintain alignment with the organization and its initiatives. Inside Sales Representatives are relied upon to drive sales efforts through outbound sales calls and responsive service to their assigned accounts. Inside Sales Representatives must become digital experts. They must also become proficient using the phone to extract business.

Duties:

• Entering orders at the point of sale using the company computer system.
• Interacting with customers over the phone, via email, and in-person.
• Will work directly with Branch Managers/Inside Sales on developing and maintaining customer relationships
• Utilizing orientation to detail and organization skills to manage and increase sales with a high number of accounts
• Performing inside sales functions including sales calls, order processing, problem solving, CRM entries and other assigned duties
• Maintaining and growing existing customer relationships
• Working with respective Branch Manager to evaluate sales goals and increase revenue
• Using organization skills and detail focus to manage customer accounts.
• Assist team members at branch with daily tasks
• Assume ownership of your accounts - maintain a sense of urgency with a customer- centric focus
• Create and strengthen relationships between you and customers
• Assist with our Credit Team to keep accounts in good standing, leading to the perfect order-to-cash sale at our local branches
• Promptly write and enter orders with the intention of giving the customer everything they need to complete their job
• Accept payment on account for A/R customers
• Understand how to sell and be an expert with our unique sales tools
• Continuously expand product knowledge in every product category
• Review Open Sales Orders and Open Credit Memo Reports daily.
• Follow up with customers and document conversations in the CRM. Service the order until it is invoiced or cancelled
• Quote prices to accounts as needed - verbally and formally through software. Complete material takeoffs and estimate projects
• Review Open Quote Report weekly. Follow up with customers and document in the CRM. Continue until the sale is made or the customer rejects the quote
• Communicate lost sales to competitors to your Area Sales Manager
• Share product information with customers including manufacturer installation instructions, warranties, and literature to enhance customer experience
• Notify Branch Management when an item is sold out or inventory levels become low.
• Participate in SRS weekly sales meetings
• Attend SRS trade shows, industry association events and SRS sponsored events as necessary

Requirements:

• Knowledge of Microsoft Outlook, Internet, Word, and Excel
• Must be detailed oriented, possess excellent organizational and time management skills
• Must be analytical and able to solve problems
• Must have good verbal and written communication skills
• Bilingual (English and Spanish) is preferred, but not required
• Able to a pass pre-employment drug test and background screening

Education/Experience:

• High School diploma or equivalent (Bachelor's degree preferred, but not required)
• 1-2 years of sales experience required with demonstrated success in those products
• Experience with Landscape/Pool Aquatics products preferred, but not required
• Experience and/or interest in developing new sales opportunities through calls to potential new customers.

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.