SVP, Agent Growth & Success at Fay Group

Headquartered in Tampa, Florida, Genstone goes beyond the role of a “traditional brokerage” with a commitment to delivering innovative real estate services to consumers and our team of real estate professionals. Backed by Fay Financial, one of the nation’s largest real estate and financial services companies, our aggressive growth strategy leverages many of our in-house affiliated business partners to deliver extraordinary service in mortgage, title, insurance, property management, and home renovations – an approach most real estate brokerages do not offer.

At Genstone Realty, our associates are well-positioned to offer unique services and solutions to support what today’s savvy homeowners and real estate investors are looking for. As a result of our growth, we are looking for professionals to join us and help us realize our vision. Our culture provides opportunities for growth and success. 

This position is responsible for leading national agent acquisition, onboarding, and brokerage expansion. This role oversees the full agent growth lifecycle, from lead generation and recruiting to coaching and performance optimization, ensuring alignment with business objectives and market dynamics.

This role drives scalable recruiting operations, agent success systems, and innovative growth channels to include launching new divisions (e.g., corporate relocation, investor pipelines), expanding the Real Estate Owned (REO) channel with improved compensation models, and building monetized certification programs in REO, probate, bankruptcy, divorce, short sale, and investor strategies.

Additionally, this position leads agent onboarding and coaching initiatives that drive consistent production growth, while enforcing accountability across lead platforms to maximize ROI and improve conversion rates. Through strategic planning, cross-functional collaboration, and data-driven leadership, this role elevates brand visibility while driving sustainable growth and operational excellence across the brokerage. 

Qualifications include:

• Bachelor’s Degree in Business, Real Estate, or related field; Master’s Degree in related field preferred
• 10+ years’ progressive leadership experience in real estate, brokerage operations, and agent recruiting strategy, preferably in high-growth environments
• 7+ years’ experience managing people and leading teams
• Proven success in scaling agent acquisition and onboarding strategies across multiple geographies and businesses
• Expertise in CRM platforms and recruiting technologies, with a strong understanding of lead management, conversion optimization, and coaching systems
• Demonstrated ability and experience with launching new business channels and monetizing educational platforms
• Active Real Estate License is strongly preferred
• Strategic leadership with proven ability to foster a positive, collaborative work environment
• Strong verbal and written communication skills; ability to effectively communicate at the C-Suite level
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
• Collaborative and consultative work style; demonstrated investment in the success of the broader team and organization
• Effective management skills to include talent selection, training, coaching, mentorship, and performance management
• Demonstrated ability to quickly establish credibility; coupled with the ability to recognize and support the organization’s culture, values, and priorities
• Able to manage and lead change; agile; high learning agility
• Client-focused with strong execution skills and a results orientation; able to link to business needs with tactical execution and results
• Demonstrated critical thinking and problem-solving abilities coupled with strong analytical skills and sound judgement
• Demonstrated ability to identify, aggregate, analyze, and interpret data to identify opportunities and propose solutions; ability to establish measures of success for operating areas and core processes
• Strong project management skills with the ability to effectively lead matrix teams
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and team
• Self-directed; ability to proactively surface questions, opportunities, issues, and concerns
• Professional maturity, integrity, and the ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude
• Strong skills in MS Word, Excel, and PowerPoint

Submit Your Resume to Learn More

Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

• The hiring range for this position is $200,000.00 anuallly
• This position is eligible for a monthly incentive

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.