Records Coordinator at National Seating & Mobility

Statement of the Position:

This position primarily provides administrative support to Billing / Reimbursement by actively engaging in the research, maintenance, tracking, and distribution of all medical records requests. 

Company Description:

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.

Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.

We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.

Duties and Responsibilities / Essential Functions:

1. Track, review, and respond to all information request for medical records and payer audits sent via e-mail, fax, or mail. 
2. Work one on one with legal department to validate requests and authorizations for release of medical information according to company policy and HIPPA regulations.   
3. Prioritize release of information to external auditors and payers through mail, fax, or electronic transmission based on urgency.     
4. Accurately maintain incoming and outgoing payer audits.
5. Proactively communicate and follow-up with other departments as needed.
6. Assumes all other duties and responsibilities as assigned.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.

Required Education, Experience & Competencies:

·        High School Diploma or equivalency certificate.

·         1-2 years medical records management and/or audit prep experience preferred.

·         Working knowledge of Microsoft Suite (Word, Excel, Outlook, etc.)

·         Data entry skills – Keyboarding/Accuracy/Speed

·         Strong oral and written communication skills. 

·         Ability to work in a team environment.

·         Heavy attention to detail.

·         Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external. 

This job description in no way states or implies that these are the only duties to be performed by this employee. He / She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

Individuals will be expected to maintain a professional work environment at all times.