Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA and Kenya, and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.
We're always growing our products, so if you're one of SA's talented software developers, then you'd be a great addition to our team.
At OLX, we work together to build a more sustainable world through trade.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24, AutoTrader.
Join OLX and see how far you can go.
Requirements
Grade 12
Customer support experience
A+ Certificate advantageous
Excellent communication skills in English – basic Afrikaans advantageous
Good working knowledge of Windows and Microsoft Office
The ability to grasp and understand IT and technical concepts
Responsibilities
Provide friendly and efficient support to customers via telephone/email
Accurately record and document activity through the ticket system
Ensure effective communication with customers, colleagues, and management
Perform adhoc functions, projects, training
Personal Attributes
Resourceful with a strong sense of urgency
Friendly and helpful
Excellent telephone manner
Ability to take initiative and solve problems
Good time management skills
Ability to work under pressure
You like to share knowledge
Quick learner and comfortable in a dynamic IT environment
If we're blown away by your CV, we'll call you in for an interview.
We'll give you a warm welcome, a quick test to challenge your mind and a chat to weigh up your skills and personality - simple, right? If you get the job, be prepared for a pretty great adventure!
We look forward to meeting you.
To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
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