Front Desk Aesthetic Coordinator, Contract at Alchemy43

About Us

Alchemy 43, a fast-growing aesthetics brand, offers specialized, innovative, and technology-driven services in an elevated setting. With a focus on beauty, wellness and empowering confidence, Alchemy 43 delivers the highest quality in medical aesthetics—all within an exceptional customer focused environment.

With locations in Los Angeles, Orange County, New York City, and Texas Alchemy 43 has re-imagined the cosmetic injectables experience—taking it from a tedious medical procedure to a luxurious, selfcare ritual. Future plans include a skincare product line and national expansion into multiple new markets this year and beyond. 

Role Overview

The Front Desk Experience Coordinator position requires polished and professional beauty-loving individuals who have a love for sales, beauty, and customer service. The Front Desk Experience Coordinator is responsible for communicating directly with clients, selling retail products and managing the daily happenings at the location and deliver a successful experience for the client, anticipating their needs from the moment they book the appointment to post-treatment follow up. The Front Desk Experience Coordinator will also assist in acquiring new clients thru grass roots efforts and special events.

Alchemy 43 Locations:

4719 Westheimer Rd Space #140, Houston, TX 77027
12524 Memorial Dr # A, Houston, TX 77024

Responsibilities

• Greet and assist clients offering exceptional customer service and a willingness to help
• Create an environment that fosters retention
• Provide expert knowledge on retail products, services, memberships and payment options
• Achieve and exceed monthly retail goals
• Assist in achieving and surpassing store sales goals
• Perform pricing of services for clients, as needed
• Retain and develop client relationships
• Schedule client appointments and perform timely follow-up communications
• Assist colleagues and be a strong team player
• Ensure the retail sales environment is maintained
• Understand all company systems and policies
• Be enthusiastic and be willing to provide solutions to client requests
• Provide feedback on product selling and best sellers
• Assist with in-store events and promotions
• Support grass roots marketing efforts
• Act as an in-house point of contact for marketing opportunities and brand influencers
• Perform other duties, special projects, or initiatives as assigned by executive leadership, including those outside the scope of this job description, as needed to support the evolving priorities of the organization

Requirements

• Warm friendly welcoming demeanor
• Exceptional customer service experience
• Must be able to work Must be able to work per diem/independent contractor shifts and be able to work a flexible schedule including evenings and Saturdays
• Cheerful upbeat and can-do attitude
• Retail experience
• Proven selling and consultative skills
• Sales driven mindset with experience meeting or exceeding targets
• Exceptional communication skills both verbal and written
• Detail-oriented
• Hold a high level of professionalism when interacting with clients, patients and colleagues
• Comfortable discussing pricing program with clients
• Proficiency with IT systems, Word, Excel and other software skills
• Start-up minded, readiness to help with all aspects of launch
• MUST be available to work a flexible schedule as we are open evenings and weekends

Pay:

$20 per hour

Equal Opportunity Employer

Alchemy 43 is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state, or local law. The Employer retains the right to change or assign other duties to this position. Job description doesn't constitute a contract of employment and that the company may exercise its employment-at-will rights at any time.