Centralized Accounts and Billing Coordinator at Verber Dental Group

Description

Join Verber Dental Group as a Centralized Accounts and Billing Coordinator and become part of a team that truly respects and empowers its team. We pride ourselves on delivering the highest level of care to our patients, and we’re searching for someone who shares our passion for excellence.

POSITION SUMMARY:

The Accounts & Billing Coordinator plays a key role in the Revenue Cycle Management (RCM) process by ensuring accurate billing, timely insurance claim submission, and effective patient account management. This position is responsible for posting payments, reviewing and following up on claims, resolving billing issues, and serving as a liaison between patients, staff, and insurance carriers. The ideal candidate is detail-oriented, knowledgeable in dental insurance and CDT coding, and committed to delivering excellent patient service while supporting the financial success of the practice.

ESSENTIAL JOB FUNCTIONS:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

· Post insurance payments, adjustments, and patient payments to ledgers.

· Communicate balances due to patients and set up payment arrangements as needed.

· Prepare, review, and submit insurance claims (electronic and paper) in a timely manner.

· Verify accuracy of CDT coding and required documentation prior to submission.

· Track outstanding claims and follow up on unpaid or denied claims within timely filing limits.

· Resubmit corrected claims or file appeals as needed.

· Maintain knowledge of payer guidelines, downgrades, and exclusions.

· Audit patient accounts to ensure accuracy and compliance.

· Support offices with billing-related questions and troubleshooting.

· Act as a liaison between insurance carriers, staff, and patients to resolve concerns and maintain positive relationships.

· Ensure all insurance-related duties are completed accurately and on time to support excellent patient relations and the financial success of the practice.

· Respond promptly and efficiently to patient needs and inquiries.

· Perform other duties as assigned.

What We Offer: Here at Verber Dental Group, we deeply value the work every single team member does, so we offer a robust benefits package including:

• Medical and Vision insurance
• In-house Dental coverage with $0 premium
• 401(k) plan with generous company match
• Paid Time Off + Paid Holidays
• Life and Disability insurance options
• CE Reimbursements and long-term growth opportunities!

...and MUCH much more!!

Requirements

 Requirements:

• Two plus years preparing copay estimates, claim resolution, and insurance      verification - Preferably in Dental
• Accounts receivable experience - Preferably in Dental
• Positive attitude with focus on positive patient experience
• Exceptional organization and communication skills
• Bookkeeping skills; basic knowledge of accounting
• Excellent organization skills and strong attention to detail
• Multi-tasker with the ability to prioritize work accordingly
• Excellent verbal and written communication skills
• Ability to work autonomously under the pressure of tight deadlines and multiple      priorities
• Proficient in Excel, Word, and Outlook

A Plus If You Also Have (preferred, but not required):

• Prior experience using dental software, including Open Dental

If you are looking to join a team with a positive environment, apply today!