Center Coordinator - Greenville/Spartanburg, SC at Concordance
Concordance · Greenville, United States Of America · Onsite
- Junior
- Office in Greenville
About Concordance
Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success. Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.
Position Overview:
The Center Coordinator plays a vital role in ensuring participant programming is delivered. As Center Coordinator, your role will involve scheduling and coordinating all 1:1 and group participant sessions for the care team, dynamically updating schedules, and answering phone calls from participants and community stakeholders.
The Center Coordinator plays a vital role in ensuring participant programming is delivered. As Center Coordinator, your role will involve scheduling and coordinating all 1:1 and group participant sessions for the care team, dynamically updating schedules, and answering phone calls from participants and community stakeholders.
Key Responsibilities - your role will involve:
Scheduling 1:1 and group sessions between participants and the care team:
- Managing a master calendar of participant 1:1 and group sessions within Concordance’s scheduling software
- Adapting schedules daily to account for community appointments, participant and team member availability, and participant needs
Communicating with participants and Concordance’s multi-disciplinary care team:
- Collaborating with team members to ensure participant appointments are scheduled to meet their needs, including triaging urgent needs
- Communicating upcoming schedules for 1:1 and group sessions to participants and team members
- Directing, coordinating, and resolving ad hoc participant questions
- Confirming scheduled sessions and event attendance
Collaborating with the multidisciplinary care team and community:
- Connecting participants and their families with community faith organizations
- Documenting sessions (for individuals and groups), including noteworthy participant interactions
- Participating in internal meetings (Behavioral Health and Wellness team meetings, All Team meetings, 1:1 supervisor meetings, and training sessions)
- Occasionally, help set up for Center events or move classrooms around, including but not limited to carrying and setting up tables and chairs.
The right candidate will come with the following attributes, education, experience and meet the physical requirements.
PERSONAL ATTRIBUTES:
- Passion for our mission
- Knowledge of Microsoft Word, Excel, and scheduling software
- Detail-oriented and organizational skills
- Skill in managing multiple schedules, resolving schedule conflicts, and adapting to dynamic circumstances
- Collaborative attitude and excitement about working in a multidisciplinary environment
- Effective communication skills with both internal and external stakeholders
- Commitment to professionalism, integrity, and compassion in all interactions
REQUIRED EDUCATION AND LICENSING:
- Bachelor’s degree or equivalent work experience
- CPR/adult first aid certification preferred
SKILLS AND COMPETENCIES:
- Experience working with vulnerable populations preferred
- Demonstrated ability to manage detailed schedules and collaborate with others in a fast-paced, team-focused environment
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Sit or stand, lift, and walk for a considerable amount of time throughout the day.
Additional Information:
Why join Concordance?
This is an exciting opportunity to contribute to a transformative mission and make a lasting impact on the lives of justice-involved individuals. As part of the Concordance team, you'll play a crucial role in advancing our vision and shaping the future of reentry services nationwide.
Team benefits:
We understand the importance of work-life balance and the value of ensuring time for yourself and your family. We offer competitive pay and paid time off, a matching 401(k), and a comprehensive benefits package that includes medical, dental, and vision coverage. Additionally, we cover other benefits such as basic life insurance, AD&D, professional development opportunities, and an EAP program, which gives you quick access to a wide range of life resources.
- Competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
- 401(K) matching program
- Generous PTO
Conditions of employment:
The offer for the right candidate is contingent upon successfully completing the following requirements:
- Passing a drug test
- Satisfactory completion of a background check
- Verification of employment eligibility via I-9
- Verification of employment
- Verification of education
- Signing the team member handbook
- Declaration of no conflicts of interest
Today, we find ourselves at a pivotal moment in our mission. Join this incredible team and support our efforts to expand our impact.
