Permit & Erosion Supervisor at City of Eugene, OR

About the Department

Position Duties

• Provides day-to-day leadership around work responsibilities and guides plan review coordination processes performed by permit review staff; ensures a high-performance customer service work environment through listening, effective communication and utilizing a diverse set of coaching skills.
• Oversees and supervises the staff responsible for the intake, review of construction documents/plans, erosion inspection, and erosion enforcement process for residential, commercial, and industrial projects for compliance with provisions of adopted development regulations; Integrates strengths of individuals into an effective unified team; Supports staff in their administration of Federal, State, and local regulations and their consultation with home owners, developers, architects, engineers, contractors, and the general public relating to regulatory issues.
• Responsible for the selection, supervision and evaluation of assigned staff; assigns work and ensures appropriate training is provided; investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses; exercises full supervision over employees.
• Serves as a member of the permit review management team; responsible for team achieving Division and Department vision goals, and objectives within budgets, policies and procedures; may act in the capacity of other supervisors or managers in their absence.
• Identifies and instills in team desired work culture and develops policies, procedures, processes and methods consistent with the future-focused Department vision, objectives and goals; develops work plans and schedules which are adaptable and flexible to meet the changing needs of customers and coworkers; sets priorities; directs, researches and assigns special projects as necessary; coordinates with Public Works Engineering, FEMA, DEQ, and Building Official in decision making related to application of appropriate codes, provides advice and interpretation of City policies and procedures.
• Ensures the workplace safety of staff on construction sites, adhering to OSHA and other environmental regulations for workplace safety.
• Determines work procedures and ensures even distribution of workflow, studies, and standardizes procedures to improve efficiency and effectiveness of assigned work. 
• Invests in partnerships in and outside of City organization; Attends and serves on a variety of City committees, commissions and task teams providing a  permit review process perspective; serves as liaison to engineers, developers, architects, attorneys, City staff, other public agencies and contractors to resolve code issues related to specific construction projects; answers questions and provides information to the public; and investigates complaints and recommends corrective action as necessary to resolve complaints.
• Models respectful working relationships and creates a workplace that supports all employees; supports City leadership in successfully responding to the changing needs of a diverse organization and the commitment to equity and human rights. 
• Performs other duties of a similar nature or level as required by management to meet the needs of the Division and Department.

Minimum Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. 

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Minimum Qualifications
Experience
Five years of progressively responsible experience in a similar regulatory environment or related field, including two years of administrative and supervisory experience.
 
Education
Bachelor's degree from an accredited college or university in environmental science, project management, engineering, or a closely related field.

Background
Must pass a background check. 


The ideal candidate will have the following knowledge, skills, and abilities
Knowledge

• Principles and methods of supervision, employee training, motivation and team building.
• Principles of leading workplace cultural change.
• Public administration concepts, theories and practices.
• Applicable Federal, State, and local laws, rules, polices and regulations.
• Basic budgeting and finance principles.
• Project management principles and methods.
• Research and data analysis methods and techniques.
• Process improvement and management practices, strategies, and techniques
• Impact of cultural differences and diversity in working relationships.
• Techniques for dealing with and solving problems presented by a variety of individuals from various socio-economic, cultural and ethnic backgrounds, in person and over the telephone.
• Modern office methods, practices, procedures, and automation tools.

• Infusing the work culture with a spirit of entrepreneurship and a renewed investment in partnerships to fulfill the vision of the Department and Division.
• Supervising staff in administering Federal, State and local laws, codes and regulations.
• Leading workplace cultural change.
• Demonstrating the ability to work independently; prioritizing and resolving issues; and completing tasks and duties while working in a fast-paced environment.
• Supervising, training and evaluating staff; effectively delegating work; and developing and maintaining a diverse workforce and a harassment-free environment.
• Exercising diplomacy, discretion and tact in dealing with sensitive, complex and highly confidential issues and situations.
• Coordinating and executing multiple tasks and/or projects to meet deadlines and addresses potential delays and problems in a professional and timely manner.
• Project management, time management, planning, negotiation, presentation and training.
• Relationship-building, consulting, and collaborative team building; demonstrating strong teamwork that fosters commitment and team trust in order to successfully achieve goals and outcomes.
• Researching and analyzing a variety of information, data, processes and procedures; making recommendations based on research findings; writing reports and creating spreadsheets; and presenting information.
• Providing courteous customer service and effectively working with the general public, the media, supervisors, co-workers, employees, union representatives, and employee organizations representing various diverse backgrounds.
• Effectively communicating both orally and in writing to convey information and to receive work assignments.
• Adapting to a fast paced and changing environment.
• Adapting to the City’s culture, priorities, and ability to adjust to the differing organizational structures, leadership and work styles.
• Proficiently using computers and related software applications, online tracking and process review systems, Internet research tools, reporting applications and various databases.
• Interpreting program information and adapting communication and behavior based on cultural differences and context.

Other Qualifications

Work Conditions
Primary work environment is a climate-controlled office setting. Regular focus on a computer screen. Daily standing and sitting for prolonged periods. Occasional attendance at meetings or activities outside of the standard work week. May deal with stressful situations or distraught individuals. Subject to many interruptions and pressure to due to multiple calls and inquiries. Occasional use of a motor vehicle on public roads.