- Professional
- Office in Franklin
Description
Hospice Consultant
Location: Franklin/Southern Middle Tennessee area
SUMMARY
Hospice Consultant is responsible for referral and admission volume growth for hospice eligible and appropriate patients within an assigned book of business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- In collaboration with assigned clinical leadership and teams, works to identify and nurture potential referral sources and other health-related groups for education and outreach while developing and maintaining professional relationships and contact with established providers to promote utilization of hospice services and understanding of the hospice benefit.
- Exhibits superior customer service and critical thinking at all times.
- Manages the assigned book of business by making the required number of calls to referral sources each day.
- Documents daily in the CRM regarding the day’s activities.
- Partners with referral sources and hospice clinical liaisons in identifying/locating placement for patients.
- Continuously conducts strategic territory assessments, in conjunction with Director of Performance Improvement, of accounts and develops a comprehensive marketing plan for assigned areas. Implements and makes needed adjustments to plan and actions to achieve desired outcomes.
- Coordinates tracking of referral sources, assessment of utilization of Alive Hospice services and preparation of relationship activity.
- Self-directs work with little supervision
- Coordinates educational presentations and in-services with referral sources.
- Demonstrates good resource management and recognizes the implications of cost in relation to agency budget.
- Maintains referral source spending log.
- Interacts with referral sources and patients/families to provide information about hospice or planning including connecting them with clinical resources for more information as needed.
- Other duties as assigned
Requirements
EDUCATION and/or EXPERIENCE
Bachelor’s degree or equivalent from four – year college. Five years healthcare, hospice sales and marketing experience; or equivalent combination of education and experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Current and valid Tennessee driver’s license and automobile insurance as required by Tennessee State Law.
