- Professional
- Office in Nashville
Description
Hospice Consultant
Location: Nashville (West), Tennessee
SUMMARY
Hospice Consultant is responsible for referral and admission volume growth for hospice eligible and appropriate patients within an assigned book of business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- In collaboration with assigned clinical leadership and teams, works to identify and nurture potential referral sources and other health-related groups for education and outreach while developing and maintaining professional relationships and contact with established providers to promote utilization of hospice services and understanding of the hospice benefit.
- Exhibits superior customer service and critical thinking at all times.
- Manages the assigned book of business by making the required number of calls to referral sources each day.
- Documents daily in the CRM regarding the day’s activities.
- Partners with referral sources and hospice clinical liaisons in identifying/locating placement for patients.
- Continuously conducts strategic territory assessments, in conjunction with Director of Performance Improvement, of accounts and develops a comprehensive marketing plan for assigned areas. Implements and makes needed adjustments to plan and actions to achieve desired outcomes.
- Coordinates tracking of referral sources, assessment of utilization of Alive Hospice services and preparation of relationship activity.
- Self-directs work with little supervision
- Coordinates educational presentations and in-services with referral sources.
- Demonstrates good resource management and recognizes the implications of cost in relation to agency budget.
- Maintains referral source spending log.
- Interacts with referral sources and patients/families to provide information about hospice or planning including connecting them with clinical resources for more information as needed.
- Other duties as assigned
Requirements
EDUCATION and/or EXPERIENCE
Bachelor’s degree or equivalent from four – year college. Five years healthcare, hospice sales and marketing experience; or equivalent combination of education and experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Current and valid Tennessee driver’s license and automobile insurance as required by Tennessee State Law.
