Program Relations & Event Logistics Supervisor (part time) at The Henry Ford

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate.

Our Venues Operations team are currently seeking a part-time Program Relations & Event Logistics Supervisor. In this role, you will facilitate and perform various team-based tasks that contribute to the success of special events and daily programming in Greenfield Village and Henry Ford Museum of American Innovation. Assists the Registration Team while adhering to the established standards of conduct set by The Henry Ford. Reports to the Administrative Services Manager.

Essential Responsibilities:

• Performs tasks which assist with the processing of participant data and related communications.

• Prepares and updates event documents in a timely, professional and accurate manner, with a high level of attention to detail.

• Provides excellent customer service, consistent with strong emphasis on core hospitality principles as established by the institution.

• Supports the Venue Operations Team with general clerical activities such as mailings, scheduling appointments, copying, scanning, and file management.

• Performs duties in a professional, customer-focused manner, in-person, on the phone and via email, while maintaining confidentiality.

• Contributes to the effective team management of all problems, issues and opportunities.

• Provides guest and participant care and leadership during Event Check-In and special program dates.

• Participates in various training sessions as required.

• Performs other activities as necessary.

• Coordinates and supervises volunteer support related to special events.

• Assists in preparing contract materials for institutional events, ensuring accuracy and timely completion to support event planning and execution.

Your Qualifications:

• High School diploma or equivalent with

• 1-3 years of office experience

• Proficiency with Microsoft Office and Adobe software

• Must be available to work weekdays, as well as some weekend, evening, early morning and holidays.

Special Skills:

• Excellent oral and written communication skills

• Strong organizational and interpersonal skills

• Ability to work independently or as part of a team

• Adaptable with the ability to quickly navigate a changing and complex work environment

• Problem-solving and listening skills

PHYSICAL/MENTAL/ENVIRONMENTAL

Physical: Sitting, Standing, Walking, Reaching, Handing, Grasping, Eye/Hand/Foot Coordination, Keyboarding, Repetitive Motions: Frequently. Lifting, carrying, pulling and pushing: Occasional, up to 50 lbs. Unless noted here, other physical requirements are minimal or not applicable.

Mental: Critical thinking, problem solving, strategic planning, analytical skills, attention to details/concentration, pressures related to meeting deadlines, distracting influences such as people, phone calls, noise, etc.

Environment: 75% normal office

25% varied (hot, cold, humid or inclement weather, dusty and allergen-filled)

Please note that this job description is subject to modifications at any time to meet the evolving requirements of our institution.

Respect, inclusion, and opportunity for people of all backgrounds will attract the best ideas to THF and help us shape a more vibrant future. By honoring and celebrating people’s diversity, THF can bring new creativity, effectiveness, and leadership to our work and community. Achieving diversity, equity, inclusion, and accessibility is a continuous process, which, we believe, will contribute to a sustainable and inclusive world. Therefore, we strongly encourage applications from individuals who identify with or belong to marginalized communities.

It is the policy of The Henry Ford to prohibit discrimination in any employment, donor or volunteering opportunity including but not limited to based on race, color, sex, sexual orientation, gender, gender identity/expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability or any other such characteristic protected by federal, state or local law. This Policy applies to all of our employees, donors and volunteers to ensure that they are treated without discrimination.